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bradleycamacho committed Jun 23, 2021
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20 changes: 10 additions & 10 deletions src/content/docs/apm/apm-ui-pages/errors-inbox/errors-inbox.mdx
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---
title: 'Errors Inbox: One inbox for all your errors'
title: 'Errors inbox: one inbox for all your errors'
metaDescription: "New Relic Errors Inbox is an error tracking solution designed to put you in the driver’s seat when it comes to detecting, triaging, and resolving errors across your full application stack."
redirects:
- /docs/error-tracking
---

New Relic Errors Inbox is a single place to proactively detect, prioritize, and take action on all the errors before they impact customers. Receive alerts whenever a critical, customer-impacting error arises via your preferred communication channel.
New Relic errors inbox is a single place to proactively detect, prioritize, and take action on all the errors before they impact customers. Receive alerts whenever a critical, customer-impacting error arises via your preferred communication channel.

Resolve errors faster with errors from across your stack, including all APM, RUM (Browser), Mobile, and Serverless (AWS Lambda Functions) data, displayed on one screen. Errors are grouped to cut down on noise and collaborating across teams is easy with shared visibility to the same error data.
Resolve errors faster with errors from across your stack, including all APM, RUM (browser), ,obile, and serverless (AWS Lambda Functions) data, displayed on one screen. Errors are grouped to cut down on noise and collaborating across teams is easy with shared visibility to the same error data.

<Callout variant="important">
Errors Inbox is not available in the EU region.
Errors inbox is not available in the EU region.
</Callout>

## Why it matters [#matters]

Errors Inbox provides a unified error tracking experience to detect and triage errors:
Errors inbox provides a unified error tracking experience to detect and triage errors:

- View and triage issues across applications and services that your team cares about.
- Proactive notifications with detailed error information in Slack
Expand All @@ -25,12 +25,12 @@ Errors Inbox provides a unified error tracking experience to detect and triage e

## Set up Errors Inbox [#get-started]

To enable Errors Inbox, follow these steps below. Afterwards, errors groups should start to appear in your inbox.
To enable errors inbox, follow these steps below. Afterwards, errors groups should start to appear in your inbox.

1. From [one.newrelic.com](one.newrelic.com) select **More** in the top right and click **Errors Inbox** from the dropdown.
2. If this is your first time accessing Errors inbox, you will be prompted to select a [workload](/docs/new-relic-one/use-new-relic-one/workloads/workloads-isolate-resolve-incidents-faster/) in the top left.
2. If this is your first time accessing errors inbox, you will be prompted to select a [workload](/docs/new-relic-one/use-new-relic-one/workloads/workloads-isolate-resolve-incidents-faster/) in the top left.

Once you select your workload, your inbox should populate with error groups. If you have no workloads set up, you will [need to create one](/docs/new-relic-one/use-new-relic-one/workloads/use-workloads/) before you can use the Errors Inbox.
Once you select your workload, your inbox should populate with error groups. If you have no workloads set up, you will [need to create one](/docs/new-relic-one/use-new-relic-one/workloads/use-workloads/) before you can use errors inbox.

## Connect an inbox to Slack [#slack]

Expand All @@ -49,9 +49,9 @@ Each inbox can be connected to a specific workspace and channel in Slack. To set

<figcaption>[one.newrelic.com](one.newrelic.com) > **More** > ** Errors inbox**</figcaption>

Once you've set up your Errors inbox, you can begin proactively monitoring all errors in your stack:
Once you've set up your errors inbox, you can begin proactively monitoring all errors in your stack:

1. **Error groups**: Your Errors inbox automatically groups your errors so you can easily review all the unique errors within your system.
1. **Error groups**: Your errors inbox automatically groups your errors so you can easily review all the unique errors within your system.
2. **Occurrences**: Your errors inbox displays the total number of occurences of each errors within the selected timeframe. The corresponding sparkline chart displays the total number of occurences per day over the selected timeframe.
3. **Status**: You can set the status of an error by selecting the dropdown and choosing either **Unresolved**, **Resolve**, or **Ignore**. You can ignore errors to reduce noise, leave it unresolved, or proactively resolve the error.
4. **Assign errors**: Assign errors directly to individuals.
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