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fix(errors inbox): fingerprinting changes
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homelessbirds committed Mar 30, 2023
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Expand Up @@ -92,6 +92,23 @@ To view expected errors, [query your data](/docs/using-new-relic/data/understand
* To view charts of expected errors, create a query for the [`error.expected`](/docs/insights/insights-data-sources/default-events-attributes/apm-default-event-attributes#transerror-expected) attribute.
* To create [alert conditions for NRQL queries](/docs/alerts/new-relic-alerts/defining-conditions/create-alert-conditions-nrql-queries), use the `error.expected` attribute.

## Error fingerprinting with errors inbox [#error-fingerprinting]

Errors inbox intelligently groups error occurrences to reduce noise and highlight important errors.

Error events get grouped into an error group when they share the [same fingerprint](/docs/errors-inbox/errors-inbox/#how-groups-work). While our managed rules are able to provide automatic error grouping based on a predefined set of patterns, it is impossible to recognize every possible combination. For this reason, customers can also set their own fingerprint via a callback function if they find that our managed rules are not grouping occurrences accurately.

To configure a fingerprint, see the agent-specific documentation:


* [Java](/docs/agents/java-agent/configuration/java-agent-error-configuration)
* [Ruby](/docs/agents/ruby-agent/configuration/ruby-agent-configuration/#error-collector)
* [Node.js](/docs/agents/nodejs-agent/installation-configuration/nodejs-agent-configuration)
* [.NET](/docs/apm/agents/net-agent/configuration/net-agent-configuration/#error_collector)
* [Go](/docs/apm/agents/go-agent/configuration/go-agent-configuration/#error-collector)
* [Python](/docs/agents/python-agent/configuration/python-agent-configuration/#error-collector-settings)


## View errors in the UI [#view-errors]

Among other places, error data appears in these parts of the UI:
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