Update run-diagnostics-cli-nrdiag.mdx

src/content/docs/using-new-relic/cross-product-functions/diagnostics-cli-nrdiag/run-diagnostics-cli-nrdiag.mdx

@@ -42,13 +42,13 @@ To run the Diagnostics CLI, follow the procedures for your platform:
        * [Manually download the latest version](https://download.newrelic.com/nrdiag/nrdiag_latest.zip).
     2. Unzip `nrdiag.zip` if necessary.
     3. From the `nrdiag_1.2.3/linux` directory, move `nrdiag` into the application's root directory.
-    4. Run `nrdiag` (along with any [CLI options](/docs/using-new-relic/cross-product-functions/diagnostics-cli-nrdiag/pass-command-line-options-nrdiag) and/or a [ticket attachment key](#attach-ticket-results)):
+    4. Run `nrdiag` (along with any [CLI options](/docs/using-new-relic/cross-product-functions/diagnostics-cli-nrdiag/pass-command-line-options-nrdiag)
 
        ```
        ./nrdiag <var>CLI_OPTIONS</var>
        ```
 
-    The Diagnostics CLI outputs any issues it discovers, and uploads relevant files to your New Relic Support ticket if you include a ticket attachment key.
+    The Diagnostics CLI outputs any issues it discovers, and uploads relevant files to your New Relic Account if you include an attachment flag.
   </Collapser>
 
   <Collapser
@@ -63,13 +63,13 @@ To run the Diagnostics CLI, follow the procedures for your platform:
        * [Manually download the latest version](https://download.newrelic.com/nrdiag/nrdiag_latest.zip).
     2. Unzip `nrdiag.zip` if necessary.
     3. From the `nrdiag_1.2.3/mac` directory, move `nrdiag` into the application's root directory.
-    4. Run `nrdiag` (along with any [CLI options](/docs/using-new-relic/cross-product-functions/diagnostics-cli-nrdiag/pass-command-line-options-nrdiag) and/or a [ticket attachment key](#attach-ticket-results)):
+    4. Run `nrdiag` (along with any [CLI options](/docs/using-new-relic/cross-product-functions/diagnostics-cli-nrdiag/pass-command-line-options-nrdiag)
 
        ```
        ./nrdiag <var>CLI_OPTIONS</var>
        ```
 
-    The Diagnostics CLI outputs any issues it discovers, and uploads relevant files to your New Relic Support ticket if you include a ticket attachment key.
+    The Diagnostics CLI outputs any issues it discovers, and uploads relevant files to your New Relic Account if you include an attachment flag.
   </Collapser>
 
   <Collapser
@@ -194,10 +194,14 @@ To upload your results automatically to a New Relic Account when the Diagnostics
 
 Uploading your results to an account will automatically upload the contents of the `nrdiag-output.json` and `nrdiag-output.zip`. If you want to inspect or modify the file's contents before upload, follow the manual upload procedures.
 
+<Callout variant="important">
+  If there is an issue with your license key you will need to manually upload results to your account.
+</Callout>
+
 **Linux, macOS, synthetic private minion:**
 
 ```
-./nrdiag -attachment-key <var>ATTACHMENT_KEY</var>
+./nrdiag -attach
 ```
 
 **Windows:**
@@ -207,18 +211,16 @@ To run from PowerShell, add `./` to the start of `cmd`.
 * For 32-bit systems:
 
   ```
-  nrdiag.exe -attachment-key <var>ATTACHMENT_KEY</var>
+  nrdiag.exe -attach
   ```
 * For 64-bit systems:
 
   ```
-  nrdiag_x64.exe -attachment-key <var>ATTACHMENT_KEY</var>
+  nrdiag_x64.exe -attach
   ```
 
 ### Manual upload [#manual]
 
-If you modified or inspected the content of `nrdiag-output.zip` and want to attach it to a support ticket, you can use the `-file-upload` and `-attachment-key` command line flags together to upload a specific file:
+If you have a Support Ticket, use the permalink functionality to share your results. This will help improve troubleshooting speed.
+The New Relic Diagnostics App has the drag and drop functionality if your results are unable to be automatically uploaded.
 
-```
-./nrdiag -attachment-key <var>ATTACHMENT_KEY</var> -file-upload <var>ZIP_FILENAME</var>
-```