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fix(add accounts): adding new UI ability
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zuluecho9 committed May 13, 2022
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metaDescription: How to add accounts to your New Relic organization.
---

How you add accounts to your New Relic organization depends on the type of [user model](/docs/accounts/original-accounts-billing/original-product-based-pricing/overview-user-models) your users are on:
Some New Relic organizations have the ability to add more accounts to their organization. For why you'd want to do this, see [Organization structure](/docs/accounts/accounts-billing/account-structure/new-relic-account-structure).

* New Relic One user model: here are some relevant docs:
* [Add and rename accounts via our NerdGraph API.](/docs/apis/nerdgraph/examples/manage-accounts-nerdgraph)
* To learn about the structure of your New Relic organization, see [Organization structure](/docs/accounts/accounts-billing/account-structure/new-relic-account-structure).
* Original user model: see [Add accounts](/docs/accounts/original-accounts-billing/original-users-roles/parent-child-account-structure/#creating).
How you add accounts to your New Relic organization depends on the type of [user model](/docs/accounts/original-accounts-billing/original-product-based-pricing/overview-user-models) your users are on:

* New Relic One user model:
* To add an account from the UI: from the [**Organization and access** UI page](/docs/accounts/accounts-billing/new-relic-one-user-management/user-management-ui-and-tasks#where), click **Accounts**, and then click **Create account**.
* To add an account via API: see [Manage accounts with NerdGraph](/docs/apis/nerdgraph/examples/manage-accounts-nerdgraph).
* To learn about organization and account structure, see [Organization structure](/docs/accounts/accounts-billing/account-structure/new-relic-account-structure).
* Original user model: see [Add accounts](/docs/accounts/original-accounts-billing/original-users-roles/parent-child-account-structure/#creating).

Want to determine which you're on? See [Determine user model](/docs/accounts/original-accounts-billing/original-users-roles/overview-user-models/#determine-user-model).
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We have two pricing models available, and this can impact feature availability:

* Our [New Relic One pricing model](/docs/new-relic-one-pricing-billing): This newer pricing model gives users broad cross-platform access. For this pricing model, the main factors affecting access are your organization's [edition](https://newrelic.com/pricing) and a user's [permissions](#user-permissions).
* Our original [product-based pricing model](/docs/accounts/original-accounts-billing/product-pricing/product-based-pricing): This plan separates our offerings by product. If youre on this plan, access to some features may depend on the products you pay for.
* Our original [product-based pricing model](/docs/accounts/original-accounts-billing/product-pricing/product-based-pricing): This plan separates our offerings by product. If you're on this plan, access to some features may depend on the products you pay for.

We also have three [pricing editions](https://newrelic.com/pricing): Standard, Pro, and Enterprise. Some features are only available to Pro or Enterprise edition organizations: those features are mostly related to higher-level account administration (like the ability to add accounts to an organization).

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Each account in an organization has its own [account ID](/docs/accounts/accounts-billing/account-setup/account-id), and that ID is used for some account-specific tasks, like making API calls.

To add and rename accounts, you can [use our NerdGraph API](/docs/apis/nerdgraph/examples/manage-accounts-nerdgraph) (UI features coming soon).
To add and rename accounts, see [Add accounts](/docs/accounts/accounts-billing/account-structure/add-accounts).

### How users access accounts [#account-access]

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* This tutorial presents one recommended workflow but there are many ways to do these steps and no particular order of steps is necessary.
* For an example spreadsheet showing how one might plan out your users' roles and account access, see the [Access grant planning spreadsheet](https://docs.google.com/spreadsheets/d/1FnguDXRUX9FGY14oV4Gx6O08v4vNC2Pv0GGCsU7Pxuw/edit?usp=sharing).


## Overview [#overview]

This tutorial will walk you through:
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If you're reading this, you likely already have a New Relic organization. When you [sign up for New Relic](https://newrelic.com/signup), your New Relic organization is created. The organization structure represents a New Relic customer: it's what contains everything relevant to a customer's use of New Relic: their accounts, their users, and their data.

When a New Relic organization is created, it contains a single account. A Standard edition organization can only have a single account, but Pro and Enterprise edition organizations can add more accounts. An account can be considered a workspace. For example, you might have an account for a specific app, or a set of related hosts and services for a specific initiative or project. Each account has its own [account ID](/docs/accounts/accounts-billing/account-structure/account-id), and that ID is used for some account-specific tasks, like making API calls.
When a New Relic organization is created, it contains a single account. A Standard edition organization can only have a single account, but Pro and Enterprise edition organizations can add more accounts. Each account has its own [account ID](/docs/accounts/accounts-billing/account-structure/account-id), and that ID is used for some account-specific tasks, like making API calls.

When your organization is created, it has several default "access grants," which grant the two available default groups access to specific roles, and a specific scope of accounts. When you add users via the UI, there are two default groups that you can assign your users to:

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## Step 2: Add accounts [#add-accounts]

Before adding your users in New Relic, you might want to set up some accounts and [get some data reporting](/docs/using-new-relic/welcome-new-relic/get-started/get-started-full-stack-observability) to them. All of that isn't required at this point (you can always add more accounts later and grant users access to them later) but for the purposes of this tutorial, we'll walk you through adding accounts.
Before adding your users in New Relic, you might want to [get some data reporting](/docs/using-new-relic/welcome-new-relic/get-started/get-started-full-stack-observability) and set up additional accounts. This isn't required at this point: you can always set up accounts and get data reporting later, and adjust your users' access after that.

As covered in Step #1, an account is meant to represent a workspace of some sort. It's a useful way to separate your use of New Relic by business-relevant boundaries. An account can have a large amount and variety of data reporting to it. There's nothing preventing even quite large companies from having a single account or just a handful of accounts. It's all really a matter of what your organization's goals are and how useful you find it to create the account boundaries.
For guidance on why an organization should create more accounts, see [Organization structure](/docs/accounts/accounts-billing/account-structure/new-relic-account-structure/#new-model).

To manage accounts: [use our NerdGraph API to view, add, and rename accounts](/docs/apis/nerdgraph/examples/manage-accounts-nerdgraph). The ability to add accounts via the UI is coming soon. When you're done adding accounts, return to continue this tutorial.
If you did want to create accounts at this point, see [Add accounts](/docs/accounts/accounts-billing/account-structure/add-accounts).

## Step 3: Set up authentication domains [#auth-domains]

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2. Optional: select your authentication domain using the switcher in the top left. (Remember that groups reside within the boundaries of an authentication domain).
3. To add a user, click **Add user**. Complete the prompts in the UI, including choosing the [user type](/docs/accounts/accounts-billing/new-relic-one-user-management/user-type) and group. Any custom groups you’ve added should be available from the group dropdown. If the custom group you choose has had an access grant created for it, once you add the user to that group, that user will have access.

To edit a users group or other details: click on the user you want to edit and make changes. For tips on bulk editing and other common tasks, see [Common user management tasks](/docs/accounts/accounts-billing/new-relic-one-user-management/user-management-ui-and-tasks#workflow).
To edit a user's group or other details: click on the user you want to edit and make changes. For tips on bulk editing and other common tasks, see [Common user management tasks](/docs/accounts/accounts-billing/new-relic-one-user-management/user-management-ui-and-tasks#workflow).

Once your users are added, remember that you have the option of using our API to add and remove users from groups: see [NerdGraph user management](/docs/apis/nerdgraph/examples/nerdgraph-user-mgmt#add-users).

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