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fix(sli): adding permissions requirements
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zuluecho9 committed Mar 31, 2022
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---
title: Create and edit SLIs and SLOs
tags:
- Full-Stack Observability
- Observe everything
- Service Level Management
- SLI/SLO
- Configure
metaDescription: Our new offer to create and consume SLI/SLOs.
metaDescription: With New Relic, you can create and consume SLI/SLOs.
---

You can create SLIs and SLOs manually through the [New Relic UI](https://one.newrelic.com/). Alternatively, you can automate the process with our [NerdGraph API](/docs/apis/nerdgraph/examples/nerdgraph-slm/) and the [Terraform Service Level resource](https://registry.terraform.io/providers/newrelic/newrelic/latest/docs/resources/service_level).
You can create SLIs and SLOs manually through the [New Relic UI](https://one.newrelic.com). Alternatively, you can automate the process with our [NerdGraph API](/docs/apis/nerdgraph/examples/nerdgraph-slm/) and the [Terraform Service Level resource](https://registry.terraform.io/providers/newrelic/newrelic/latest/docs/resources/service_level).

<Callout variant="important">
In order to create service levels you need [a role with permissions](/docs/accounts/original-accounts-billing/original-users-roles/users-roles-original-user-model/) to **modify and delete "Events to metrics"**. This can be the [Insights Manager add-on role](/docs/accounts/original-accounts-billing/original-users-roles/users-roles-original-user-model/#insights-manager), or a [custom role](/docs/accounts/original-accounts-billing/original-users-roles/users-roles-original-user-model#manage-custom-and-add-on-roles) with modify and delete under "Insights: Events to Metrics".
</Callout>
## Requirements [#requirements]

## Key concepts to create SLIs and SLOs [#key-concepts]
Permissions-related requirements:
* You need the "modify/delete events-to-metrics" capability. How you get that role varies depending on your [user model](/docs/accounts/original-accounts-billing/original-users-roles/overview-user-models):
* New Relic One user model: [learn more about capabilities.](/docs/accounts/accounts-billing/new-relic-one-user-management/user-management-concepts/#capabilities)
* Original user model: this capability is given to the Admin role, the Insights manager role, or can be given to a custom role. [Learn more about roles.](/docs/accounts/original-accounts-billing/original-users-roles/users-roles-original-user-model#add-on)

## Key concepts for creating SLIs and SLOs [#key-concepts]

Keep in mind these concepts when defining SLIs and SLOs.

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