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Merge pull request #13260 from newrelic/enrichment
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feat(Alerts): Added introductory paragraph to enrichment
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nbaenam committed May 30, 2023
2 parents b416272 + 5ba2864 commit e93fa15
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Expand Up @@ -199,6 +199,9 @@ The workflows feature is located under the **Alerts & AI** menu.
id="enrichments"
title="How to enrich data"
>

Currently, you can only send JSON or numeric outputs to Webhook, Jira, and ServiceNow [destinations](/docs/alerts-applied-intelligence/notifications/destinations/), and only images to other destinations like Slack, Pagerduty, and email. To get better results in Webhook, Jira, and ServiceNow, use a query that has a single-value output, such as `count`, `min`, or `max`.

Details on using enrichments:
* Enrichments can give additional context on alert notifications by adding NRQL query results to them
* The workflows enrich tool is similar to the query builder.
Expand All @@ -209,7 +212,7 @@ The workflows feature is located under the **Alerts & AI** menu.
* Note: The query name needs to be unique because you'll use the name to decide how to include the result in the payload of the notification that will be sent by the workflow.

<Callout variant="important">
At this stage, visual representation of enrichments are sent to Slack and email. For Servicenow and JIRA destinations, we recommend to limit to NRDB queries with single value results. For example: count, min, or max.
At this stage, visual representation of enrichments are sent to Slack and email. For ServiceNow and JIRA destinations, we recommend to limit to NRDB queries with single value results. For example: count, min, or max.

The maximum number of enrichments per workflow is 2. The maximum number of variables an enrichment can contain is 1.
</Callout>
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