Email Deprecation Notice

Added language re: deprecation of the support email address to add clarity for customers.
newrelic · Jul 9, 2021 · f6565f5 · f6565f5
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@@ -736,6 +736,15 @@ You can have confidence that the Products we make Generally Available are fully
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+<Callout variant="important">As of March 10, 2021, you are no longer able to create a New Relic support ticket by emailing support@newrelic.com.
+For customers with ticketed support as part of their subscription, please create a support ticket by clicking on this link and follow these steps when logged into your New Relic account:
+      1. Click the ? icon in the upper right hand corner
+      2. Click on “I need more help”
+      3. Select “Create a Support Ticket”
+Creating a support ticket directly within your account will expedite the process and improve our team’s ability to troubleshoot your issue more effectively.
+  </callout>
+
+
 ## Open source support
 
 We want everyone to monitor their systems, and we're contributing our technology back to the open-source community to make that happen. We're committed to open standards, open-sourcing all of our instrumentation, and engaging engineers where they are, in the communities they already belong to.