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Can't sync and folder doesn't appear on configuration panel #4062

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quentinDupont opened this issue Dec 9, 2021 · 2 comments
Closed

Can't sync and folder doesn't appear on configuration panel #4062

quentinDupont opened this issue Dec 9, 2021 · 2 comments

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@quentinDupont
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quentinDupont commented Dec 9, 2021

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Expected behaviour

image

Actual behaviour

No folder.
No activity panel
Sync is in paused and nothing is done when i click on "resync all folder"
I also try to remove .sync hidden files and .owncloudsynclog

image

Steps to reproduce

  1. Open Nextcloud client
  2. Go on Panel

Client configuration

Client version: 3.4

Operating system: Windows

Server configuration

Nextcloud version: 22

Logs

Please use Gist (https://gist.github.com/) or a similar code paster for longer
logs.

  1. Client logfile:
    I anonymize nextcloud domain name and user name

Logs during several minutes
https://bin.cloud117.fr/?5f1a6ce384d6889d#8chfSYTGCkhHAk6a1ZwS6Hq9uDbYEgEcaFUqj6tiQoWg

Some logs

2021-12-09 09:49:21:446 [ info nextcloud.gui.application C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\application.cpp:532 ]: ################## "Nextcloud" locale: "fr_FR" ui_lang: QVariant(Invalid) version: "3.4.0stable-Win64 (build 20211129)" os: "Windows 10 Version 2009"
2021-12-09 09:49:21:446 [ info nextcloud.gui.application C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\application.cpp:537 ]: Arguments: ("C:\\Program Files\\Nextcloud\\nextcloud.exe")
2021-12-09 09:49:21:446 [ info nextcloud.gui.application C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\application.cpp:761 ]: Using "fr_FR" translation
2021-12-09 09:49:21:461 [ info nextcloud.gui.application C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\application.cpp:295 ]: VFS windows plugin is available
2021-12-09 09:49:21:461 [ info nextcloud.gui.application C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\application.cpp:297 ]: VFS suffix plugin is available
2021-12-09 09:49:21:461 [ debug nextcloud.gui.socketapi C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\socketapi\socketapi.cpp:276 ]   [ OCC::SocketApi::SocketApi ]:  creating "//./pipe" true
2021-12-09 09:49:21:461 [ info nextcloud.gui.socketapi C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\socketapi\socketapi.cpp:285 ]:   server started, listening at  "\\\\.\\pipe\\nextcloud-Kévin GUILLERMIN"
2021-12-09 09:49:21:461 [ info nextcloud.gui.folder.manager C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\folderman.cpp:61 ]: setting remote poll timer interval to 30000 msec
2021-12-09 09:49:21:492 [ info nextcloud.gui.account.manager C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\accountmanager.cpp:317 ]:  Account for QUrl("https://YYYY.NLD") using auth type "webflow"
2021-12-09 09:49:21:492 [ info nextcloud.sync.credentials.webflow C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\creds\webflowcredentials.cpp:117 ]:   Get QNAM
2021-12-09 09:49:21:508 [ info nextcloud.gui.account.manager C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\accountmanager.cpp:336 ]:  Restored:  0  unknown certs.
2021-12-09 09:49:21:508 [ info nextcloud.gui.account.manager C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\accountmanager.cpp:317 ]:  Account for QUrl("https://XXXX.NLD") using auth type "webflow"
2021-12-09 09:49:21:508 [ info nextcloud.sync.credentials.webflow C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\creds\webflowcredentials.cpp:117 ]:   Get QNAM
2021-12-09 09:49:21:508 [ info nextcloud.gui.account.manager C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\accountmanager.cpp:336 ]:  Restored:  0  unknown certs.
2021-12-09 09:49:21:508 [ debug nextcloud.gui.activity C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\tray\usermodel.cpp:121 ] [ OCC::User::setNotificationRefreshInterval ]:  Starting Notification refresh timer with  300  sec interval
2021-12-09 09:49:21:508 [ debug nextcloud.gui.activity C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\tray\usermodel.cpp:121 ] [ OCC::User::setNotificationRefreshInterval ]:  Starting Notification refresh timer with  300  sec interval
2021-12-09 09:49:21:561 [ info nextcloud.gui.folder.manager C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\folderman.cpp:181 ]:    Setup folders from settings file
2021-12-09 09:49:21:561 [ info nextcloud.sync.clientproxy C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\libsync\clientproxy.cpp:103 ]:    Set proxy configuration to use the preferred system proxy for http tcp connections
2021-12-09 09:49:22:210 [ warning default unknown:0 ]:  QString::arg: Argument missing: "Search result skeleton." , 0
2021-12-09 09:49:22:210 [ warning default unknown:0 ]:  QString::arg: Argument missing: "Search result skeleton." , 1
2021-12-09 09:49:22:210 [ warning default unknown:0 ]:  QString::arg: Argument missing: "Search result skeleton." , 2
2021-12-09 09:49:22:210 [ warning default unknown:0 ]:  QString::arg: Argument missing: "Search result skeleton." , 3
2021-12-09 09:49:22:210 [ warning default unknown:0 ]:  QString::arg: Argument missing: "Search result skeleton." , 4
2021-12-09 09:49:22:210 [ warning default unknown:0 ]:  QString::arg: Argument missing: "Search result skeleton." , 5
2021-12-09 09:49:22:210 [ warning default unknown:0 ]:  QString::arg: Argument missing: "Search result skeleton." , 6
2021-12-09 09:49:22:210 [ warning default unknown:0 ]:  QString::arg: Argument missing: "Search result skeleton." , 7
2021-12-09 09:49:22:210 [ warning default unknown:0 ]:  QString::arg: Argument missing: "Search result skeleton." , 8
2021-12-09 09:49:22:210 [ warning default unknown:0 ]:  QString::arg: Argument missing: "Search result skeleton." , 9
2021-12-09 09:49:22:341 [ warning default qrc:/qml/src/gui/tray/Window.qml:362 ]:   qrc:/qml/src/gui/tray/Window.qml:362: ReferenceError: accountBtnMouseArea is not defined
2021-12-09 09:49:22:341 [ warning default unknown:0 ]:  Warning: Setting a new default format with a different version or profile after the global shared context is created may cause issues with context sharing.
2021-12-09 09:49:22:341 [ info nextcloud.sync.credentials.webflow C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\creds\webflowcredentials.cpp:139 ]:   Fetch from keychain!
2021-12-09 09:49:22:348 [ info nextcloud.sync.credentials.webflow C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\creds\webflowcredentials.cpp:139 ]:   Fetch from keychain!
2021-12-09 09:49:22:667 [ info nextcloud.gui.socketapi C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\socketapi\socketapi.cpp:312 ]:   New connection QLocalSocket(0x16f4ec5b400)
2021-12-09 09:49:22:669 [ warning nextcloud.sync.credentials.keychainchunk C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\libsync\creds\keychainchunk.cpp:360 ]:   Unable to read "Nextcloud_kguillermin_clientCertificatePEM:https://YYYY.NLD/:0" chunk "0" "Password entry not found"
2021-12-09 09:49:22:669 [ warning nextcloud.sync.credentials.keychainchunk C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\libsync\creds\keychainchunk.cpp:360 ]:   Unable to read "Nextcloud_userfirstname.username_clientCertificatePEM:https://XXXX.NLD/:1" chunk "0" "Password entry not found"
2021-12-09 09:49:22:669 [ warning nextcloud.sync.credentials.keychainchunk C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\libsync\creds\keychainchunk.cpp:360 ]:   Unable to read "Nextcloud_kguillermin_clientKeyPEM:https://YYYY.NLD/:0" chunk "0" "Password entry not found"
2021-12-09 09:49:22:669 [ warning nextcloud.sync.credentials.webflow C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\creds\webflowcredentials.cpp:483 ]:    Unable to read client key "Password entry not found"
2021-12-09 09:49:22:670 [ warning nextcloud.sync.credentials.keychainchunk C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\libsync\creds\keychainchunk.cpp:360 ]:   Unable to read "Nextcloud_userfirstname.username_clientKeyPEM:https://XXXX.NLD/:1" chunk "0" "Password entry not found"
2021-12-09 09:49:22:670 [ warning nextcloud.sync.credentials.webflow C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\creds\webflowcredentials.cpp:483 ]:    Unable to read client key "Password entry not found"
2021-12-09 09:49:22:670 [ warning nextcloud.sync.credentials.keychainchunk C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\libsync\creds\keychainchunk.cpp:360 ]:   Unable to read "Nextcloud_kguillermin_clientCaCertificatePEM0:https://YYYY.NLD/:0" chunk "0" "Password entry not found"
2021-12-09 09:49:22:670 [ warning nextcloud.sync.credentials.webflow C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\creds\webflowcredentials.cpp:524 ]:    Unable to read client CA cert slot "0" "Password entry not found"
2021-12-09 09:49:22:671 [ warning nextcloud.sync.credentials.keychainchunk C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\libsync\creds\keychainchunk.cpp:360 ]:   Unable to read "Nextcloud_userfirstname.username_clientCaCertificatePEM0:https://XXXX.NLD/:1" chunk "0" "Password entry not found"
2021-12-09 09:49:22:671 [ warning nextcloud.sync.credentials.webflow C:\Users\sysadmin\AppData\Local\Temp\2\windows-8400\client-building\desktop\src\gui\creds\webflowcredentials.cpp:524 ]:    Unable to read client CA cert slot "0" "Password entry not found"

Thanks for your help 🎉

@quentinDupont quentinDupont changed the title Can't sync et folder doesn't appear on configuration panel Can't sync and folder doesn't appear on configuration panel Dec 9, 2021
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github-actions bot commented Jan 6, 2022

This bug report did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

@github-actions github-actions bot added the stale label Jan 6, 2022
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This bug report is getting automatically closed due to no answer since the issue has been staled. Thank you!

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