"Error loading message template: " 404 error trying to impersonate, Nextcloud 27

[quentinDupont]

Hello and thanks for all the work !

On Nextcloud 27.1.4 and Impersonate 1.14.0
When clicking on Impersonate user, I get this message.
Try on Firefox and Chromium
Console indicate 404 page and no log on admin/logging

Thanks for your help !

[blizzz]

@quentinDupont Thank you for reporting.

Against which URL do you see the 404 happening? Is there anything unusual about the user id?

[quentinDupont]

@quentinDupont Thank you for reporting.

Against which URL do you see the 404 happening? Is there anything unusual about the user id?

Nope nothing unusual about this user. I try with all user and it doesn't work.

[blizzz]

This URL is not what I would expect to see. The 404 is correct there.

As far as I a Middleware is using that template – but it would not create a url like that, this is not intended like this. What apps do you have enabled?

[quentinDupont]

Hmm...

Here is the list :

Enabled:

• activity: 2.19.0
• announcementcenter: 6.7.0
• bruteforcesettings: 2.7.0
• calendar: 4.6.3
• circles: 27.0.1
• cloud_federation_api: 1.10.0
• comments: 1.17.0
• contacts: 5.5.1
• contactsinteraction: 1.8.0
• dashboard: 7.7.0
• dav: 1.27.0
• deck: 1.11.2
• federatedfilesharing: 1.17.0
• federation: 1.17.0
• files: 1.22.0
• files_pdfviewer: 2.8.0
• files_reminders: 1.0.0
• files_rightclick: 1.6.0
• files_sharing: 1.19.0
• files_trashbin: 1.17.0
• files_versions: 1.20.0
• firstrunwizard: 2.16.0
• forms: 3.4.4
• groupfolders: 15.3.3
• impersonate: 1.14.0
• integration_excalidraw: 2.0.4
• logreader: 2.12.0
• lookup_server_connector: 1.15.0
• nextcloud_announcements: 1.16.0
• notifications: 2.15.0
• oauth2: 1.15.1
• onlyoffice: 8.2.4
• password_policy: 1.17.0
• photos: 2.3.0
• polls: 5.4.2
• privacy: 1.11.0
• provisioning_api: 1.17.0
• quota_warning: 1.18.0
• recommendations: 1.6.0
• related_resources: 1.2.0
• serverinfo: 1.17.0
• settings: 1.9.0
• sharebymail: 1.17.0
• spreed: 17.1.4
• support: 1.10.0
• systemtags: 1.17.0
• tables: 0.6.5
• tasks: 0.15.0
• text: 3.8.0
• theming: 2.2.0
• theming_customcss: 1.15.0
• twofactor_backupcodes: 1.16.0
• updatenotification: 1.17.0
• user_status: 1.7.0
• viewer: 2.1.0
• weather_status: 1.7.0
• workflowengine: 2.9.0

Disabled:

• admin_audit: 1.17.0
• duplicatefinder: 1.1.4 (installed 0.0.15)
• encryption: 2.15.0
• files_external: 1.19.0
• integration_whiteboard: 0.0.14 (installed 0.0.14)
• survey_client: 1.15.0 (installed 1.8.0)
• suspicious_login: 5.0.0
• twofactor_totp: 9.0.0
• user_ldap: 1.17.0
• workflow_pdf_converter: 1.12.0 (installed 1.12.0)

[blizzz]

Nothing uncommon I'd say.

• And the user who tried to impersonate is either in the admin group, or in of the groups configured to be allowed to impersonate?
• And the target user is not disabled?
• And the target user has logged in at least once before?

[quentinDupont]

• Yes, i use my account and i'm in admin group
  
  
• User is active and as already connected (I try with several users)

[logan71f100]

i also have this same issue after updating to nextcloud 28

[quentinDupont]

i also have this same issue after updating to nextcloud 28

Hello !

I think it's related to Nginx.
Because i upgrade with a second instance to v27 then v28, and had the problem.
I decide to change my Nginx settings to C.rieger tutorial and it works now :)

[logan71f100]

I wish I knew what setting, I have got many sites on this web server monkeying around with nginx settings all at once is bound to break something else haha

[blizzz]

@quentinDupont glad you found a solutions.

btw there is more going on in nginx county.