Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Installation and Update not possible #1858

Closed
7 of 22 tasks
juliusace9000 opened this issue Aug 1, 2021 · 2 comments · Fixed by #1867
Closed
7 of 22 tasks

Installation and Update not possible #1858

juliusace9000 opened this issue Aug 1, 2021 · 2 comments · Fixed by #1867
Labels
Milestone

Comments

@juliusace9000
Copy link

juliusace9000 commented Aug 1, 2021

What is going wrong? What did you observe?

Describe the bug

A clear and concise description of what is wrong.

Steps to reproduce the behavior

  1. Update Polls app
  2. Nextcloud Updater opens
  3. then the Update does not work

Other way:

  1. Delete Polls App
  2. Update Nextcloud
  3. Install Polls app (Screenshot!)
    Add a screenshot of the misbehavior

grafik

If applicable, add screenshots to help explain your problem.

How should it work?

A normal installation or update should work,

Information about your polls installation

Polls version: (see apps page)
1.75 -> update 3.0.0 -> Problem occurs

Fresh installation or update from a prior version (from which one)?

  • First time install
  • Update from a prior version
    Version number of the previous version:

How did you install this version?(Appstore or describe installation)

  • Installed from the appstore
  • Installed via occ
  • Installed via extracting downloaded package to the apps folder

Information about your Instance of Nextcloud

Nextcloud version: (see Nextcloud admin page)
21.03

List of activated apps
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
Nextcloud Configuration
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or

Insert your config.php content here
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)

Server configuration (decide, if you think it is helpful)

Database:

  • MySql version:
  • MariaDB version:
  • PostgreSQL version:
  • Oracle version:
  • SQLite:
  • Other (add name and version):

PHP version:

  • 7.3 or lower
  • 7.4
  • 8.0

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

Client configuration

Device:

  • PC
  • Mac
  • Mobile phone
  • Tablet

Browser:

  • Firefox version:
  • Chrome version:
  • Safari version:
  • Other (add name and version):

Logs

Nextcloud log (data/nextcloud.log)
Insert your Nextcloud log here
[nextcloud.log](https://github.com/nextcloud/polls/files/6912683/nextcloud.log)
Browser console log
Insert your browser console log here
Other browser logs
Insert additional logs from your browser here
@dartcafe
Copy link
Collaborator

dartcafe commented Aug 2, 2021

Thanks for the complete bug report, it avoided further question.

For a manual fix and if the data inside the polls tables are no more relevante you can remove all polls_* tables from your database AND delete all polls related entries in the migrations table.

After that enable the app.

@dartcafe dartcafe added the bug label Aug 2, 2021
@dartcafe dartcafe added this to the 3.1 milestone Aug 2, 2021
Copy link

github-actions bot commented Jun 2, 2024

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

@github-actions github-actions bot locked as resolved and limited conversation to collaborators Jun 2, 2024
Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Labels
Projects
None yet
Development

Successfully merging a pull request may close this issue.

2 participants