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PDF zoom blurry in Android browser using nc apps #12666

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jcbdg18 opened this issue Nov 26, 2018 · 8 comments
Closed

PDF zoom blurry in Android browser using nc apps #12666

jcbdg18 opened this issue Nov 26, 2018 · 8 comments
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@jcbdg18
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jcbdg18 commented Nov 26, 2018

Steps to reproduce

  1. Open a pdf file with drawing like technical drawing in it. It happens in all apps (Pdf viewer, Onlyoffice, Reader (ebook reader)
  2. Zoom in on Andoid in browser (Chrome/Firefix or other)

Expected behaviour

Text and drawing should shown sharp

Actual behaviour

Text and drawing shows blurry. If i download the file and open it with for example Foxit PDF, it shows correctly

Server configuration

Operating system:
Ubuntu Linux 18.04

Web server:
nginx/1.14.0

Database:
psql (PostgreSQL) 10.6

PHP version:
Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies
with Zend OPcache v7.2.10-0ubuntu0.18.04.1, Copyright (c) 1999-2018, by Zend Technologies

Nextcloud version: (see Nextcloud admin page)
13.0.5

Updated from an older Nextcloud/ownCloud or fresh install:
fresh install

Where did you install Nextcloud from:
nextcloud.com

Signing status:
No errors have been found.

List of activated apps:
activity files groupfolders sharebymail
admin_audit files_automatedtagging logreader survey_client
admin_notifications files_external lookup_server_connector systemtags
apporder files_pdfviewer mail theming
bruteforcesettings files_reader nextcloud_announcements theming_customcss
carnet files_rightclick notifications twofactor_backupcodes
comments files_sharing oauth2 twofactor_totp
dav files_texteditor onlyoffice updatenotification
defaultlinkopen files_trashbin password_policy user_external
drawio files_versions previewgenerator user_ldap
encryption files_videoplayer provisioning_api workflowengine
federatedfilesharing firstrunwizard registration
federation gallery serverinfo

Nextcloud configuration:

'...', 'passwordsalt' => '...', 'secret' => '...', 'trusted_domains' => array ( 0 => 'mysub.mydomain.com', ), 'datadirectory' => '/local/app/nextcloud/mysub.mydomain.com/data', 'overwrite.cli.url' => 'https://mysub.mydomain.com', 'dbtype' => 'pgsql', 'version' => '13.0.5.2', 'dbname' => '...', 'dbhost' => 'localhost', 'dbport' => '', 'dbtableprefix' => 'oc_', 'dbuser' => '...', 'dbpassword' => '...', 'installed' => true, 'default_language' => 'no', 'check_for_working_htaccess' => true, 'filelocking.enabled' => true, 'onlyoffice' => array ( 'verify_peer_off' => true, ), 'maintenance' => false, 'theme' => '', 'loglevel' => 2, 'lost_password_link' => 'disabled', 'skeletondirectory' => '/local/app/nextcloud/mysub.mydomain.com/skeleton', ); **Are you using external storage, if yes which one:** local/smb/sftp/... NO **Are you using encryption:** yes/no NO **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... NO ### Client configuration **Browser:** Chrome 68..3440.91 **Operating system:** Android version 9 Testet with different Andriod devices and Lower Android versions. The problem is the same on all devices. ### Logs #### Web server error log NO logs concerning this problem #### Nextcloud log (data/nextcloud.log) NO logs concerning this problem #### Browser log NO logs concerning this problem
@nextcloud-bot
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GitMate.io thinks possibly related issues are #101 (No Thumbnails with nextcloud on android-apps), #3460 (Apps cannot be installed using Chrome), #1987 (Warn if apps use the view), and #12294 (blurry buttons).

@jcbdg18
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jcbdg18 commented Nov 26, 2018

None of these issues are related to my problem.

@jcbdg18
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jcbdg18 commented Nov 26, 2018

Zooming result:
screenshot_20181126-124919

@ChristophWurst ChristophWurst added 0. Needs triage Pending check for reproducibility or if it fits our roadmap and removed 0. Needs triage Pending check for reproducibility or if it fits our roadmap labels Nov 29, 2018
@ChristophWurst
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IMO this is an issue of https://github.com/nextcloud/files_pdfviewer. Please report it there. Thank you for your feedback! ✌️

@jcbdg18
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jcbdg18 commented Nov 30, 2018

No, it's not a problem only of pdf viewer, it is a general problem with ALL apps that can show pdf, like onlyoffice, ebook reader, pdf viewer...

@jcbdg18
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jcbdg18 commented Nov 30, 2018

Please reopen this issue

@jcbdg18
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jcbdg18 commented Nov 30, 2018 via email

@ChristophWurst
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IMO there is nothing the server could fix here. It's up to the apps to handle zooming.

Anyway, reopening.

@jcbdg18 jcbdg18 closed this as completed Dec 4, 2018
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