[13.0.0beta4] SMB mounts work poorly or not at all #7748

waynehawken · 2018-01-08T20:54:14Z

Steps to reproduce

Mount SMB shares
Enter a subfolder to the mounted SMB share
Notice that nothing is listed

Expected behaviour

SMB shares should be listed, not only the root folders in that share.

Actual behaviour

We can mount SMB just fine with the smbclient in Ubuntu. Listing shows up as expected and all the files and folders are showing up as expected, not in Nextcloud though.

Server configuration detail

Operating system: Linux 4.4.0-104-generic #127-Ubuntu SMP Mon Dec 11 12:16:42 UTC 2017 x86_64

Webserver: Apache/2.4.18 (Ubuntu) (apache2handler)

Database: mysql 10.2.12

PHP version: 7.0.22-0ubuntu0.16.04.1
Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, apache2handler, redis, mysqlnd, PDO, xml, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, iconv, imap, intl, json, ldap, exif, mcrypt, mysqli, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, readline, shmop, SimpleXML, smbclient, sockets, sqlite3, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xmlreader, xmlwriter, xsl, zip, libsmbclient, Zend OPcache

Nextcloud version: 13.0.0 Beta 4 - 13.0.0.9

Updated from an older Nextcloud/ownCloud or fresh install:
Fresh install

Where did you install Nextcloud from:
Tech and Me VM with installation help from @enoch85

Signing status

Array

List of activated apps

Enabled:
 - activity: 2.6.1
 - calendar: 1.5.7
 - comments: 1.3.0
 - contacts: 2.0.1
 - dav: 1.4.6
 - federatedfilesharing: 1.3.1
 - federation: 1.3.0
 - files: 1.8.0
 - files_external: 1.4.1
 - files_pdfviewer: 1.2.0
 - files_sharing: 1.5.0
 - files_texteditor: 2.5.1
 - files_trashbin: 1.3.0
 - files_versions: 1.6.0
 - files_videoplayer: 1.2.0
 - firstrunwizard: 2.2.1
 - gallery: 18.0.0
 - issuetemplate: 0.3.0
 - logreader: 2.0.0
 - lookup_server_connector: 1.1.0
 - nextcloud_announcements: 1.2.0
 - notifications: 2.1.2
 - oauth2: 1.1.0
 - password_policy: 1.3.0
 - previewgenerator: 1.0.9
 - provisioning_api: 1.3.0
 - richdocuments: 1.12.39
 - serverinfo: 1.3.0
 - sharebymail: 1.3.0
 - survey_client: 1.1.0
 - systemtags: 1.3.0
 - theming: 1.4.1
 - twofactor_backupcodes: 1.2.3
 - updatenotification: 1.3.0
 - user_ldap: 1.3.1
 - workflowengine: 1.3.0
Disabled:
 - admin_audit
 - encryption
 - user_external

Configuration (config/config.php)

{
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "localhost",
        "10.2.0.143",
        "eqxnexcloud02",
        "collabora.spd.adventist.org",
        "files.spd.adventist.org"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "overwrite.cli.url": "https:\/\/eqxnexcloud02.sda.local\/",
    "dbtype": "mysql",
    "version": "13.0.0.9",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "oc_",
    "mysql.utf8mb4": true,
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "maintenance": false,
    "mail_smtpmode": "smtp",
    "log_rotate_size": "10485760",
    "memcache.local": "\\OC\\Memcache\\Redis",
    "filelocking.enabled": true,
    "memcache.distributed": "\\OC\\Memcache\\Redis",
    "memcache.locking": "\\OC\\Memcache\\Redis",
    "redis": {
        "host": "***REMOVED SENSITIVE VALUE***",
        "port": 0,
        "timeout": 0,
        "dbindex": 0,
        "password": "***REMOVED SENSITIVE VALUE***"
    },
    "htaccess.RewriteBase": "\/",
    "loglevel": "2",
    "log_type": "file",
    "logfile": "\/var\/ncdata\/nextcloud.log",
    "logtimezone": "Australia\/Sydney",
    "ldapIgnoreNamingRules": false,
    "ldapProviderFactory": "\\OCA\\User_LDAP\\LDAPProviderFactory"
}

Are you using external storage, if yes which one: local/smb/sftp/...
SMB

Are you using encryption: no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)

With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

**VERY BIG UNREADABLE OUTPUT**

Client configuration

Browser: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:57.0) Gecko/20100101 Firefox/57.0

Operating system:
Windows Server 2012 R2 Datacenter

Logs

Browser log

Nothing relevant

Nextcloud log

Nothing relevant

Browser log

Nothing relevant

The text was updated successfully, but these errors were encountered:

enoch85 · 2018-01-08T20:55:05Z

cc @icewind1991

waynehawken · 2018-01-08T20:56:30Z

Same goes for 12.0.3 and 12.0.4.

enoch85 · 2018-01-08T21:22:17Z

Related: #6597

twrhills · 2018-01-10T01:14:07Z

I have this same issue since at least 12.0.3. Feedback below is based on 12.0.4.

I found that what is failing on my particular set up is the auth file being provided via the /proc/self/fd/3

When I change apps/files_external/3rdparty/icewind/smb/src/RawConnection.php function writeAuthentication to point to a physical file which I create with the content provided by getAuthStream() then everything "just works".

@icewind1991 I followed your test instructions regarding the example.php in https://github.com/icewind1991/SMB and that again "just works".

icewind1991 · 2018-01-10T12:19:07Z

Which version of smbclient are you using, I know that the smb wrapper shipped with 12.0.x doesn't like the /proc trick.

You can try applying #7774 and see if that fixes the issue for you

enoch85 · 2018-01-10T12:57:38Z

@icewind1991 Do we use the latest smbclient libs in 13.0.0beta4 as well, because it's exactly the same issue there as in 12.0.4.

enoch85 · 2018-01-10T12:59:11Z

And just to be clear, it's working perfectly fine without involving Nextcloud, in other words when using smbclient. It's the External Storage App that is dysfunctional.

icewind1991 · 2018-01-10T13:18:09Z

if you're experiencing the issue with 13 then it's most likely a separate one as @twrhills has

Try running the steps described in #6597 (comment) to narrow down the issue to either the smb library or the NC integration of it

enoch85 · 2018-01-10T19:23:00Z

@icewind1991 I already tried to reach you on IRC when I was debugging it, but you didn't answer. :)

My question there was where to put all the info, I mean "test" must be replaced with the real values to get a valid result right?

icewind1991 · 2018-01-11T11:47:38Z

Yes, on line 8/10 you put the server address, user name and password in that order

then on line 13 the name of the share

enoch85 · 2018-01-11T12:20:57Z

@icewind1991 Great!

@waynehawken Maybe we can schedule a meeting for this?

waynehawken · 2018-01-11T21:40:38Z

@enoch85 - happy to set up another - it is probably fastest - however looking at the details we aren't providing user/pwd details in the config as we are using at runtime accounts and per user authentication to the shares. Providing a single user account in the backend would defeat this authentication purpose would it not?

enoch85 · 2018-01-12T06:22:32Z

@waynehawken Aah you're right. Forgot about that. I don't remember, did it work when we used a single account or not?

@icewind1991 This is a little bit special case as the users authenticate with LDAP and permissions to the different CIFS shares are set in AD. So testing just one account might not provide fair result, and in @waynehawken setup we have about 10 000 users if I'm not mistaken.

waynehawken · 2018-01-23T06:21:41Z

ok - have had to do something as it has been unusable for us for an extended time period. Have build a new v11 VM and reverted back to 11.03 - problems are gone & SMB working fine again. There is something buggy in at least v12.3 - possibly 12.02 and maybe 12.01, but we have been trying to work around the issue for so long now that failed/change history doesn't align with end user reports enough.

enoch85 · 2018-01-23T09:54:25Z

11.03 - problems are gone & SMB working fine again. There is something buggy in at least v12.3 - possibly 12.02 and maybe 12.01

Yup, I can confirm that I had multiple customers that complained about this since 11.X.X cc @icewind1991

Witmann · 2018-03-06T14:32:20Z

Same here with NC 13.0.0, having this kind of problems since I was using Owncloud back to 2015. Samba shares doesn't work proprely at all, bad files' size shown, files truncated when downloaded etc.

During these years I tried to:

Migrated owncloud to NC (13.0.0)
Updated the PHP wrapper for samba (with PECL, smbclient 0.9.0).
Applied handle exceptions in SMB::stat #7556
Didn't applied [12] update icewind/smb to 2.0.3 #7774 (icewind/smb to 2.0.3) because I saw in the conf that I use icewind/smb 2.0.4
And I did a lot of tests while watching nginx/samba/php/NC logs, the only strange thing I noticed during a share download was in nginx error.log, but I am not enough a good Linux user to understand and make appropriates Google searches about it, or even if these errors have a thing to do with this issue.

2018/03/03 11:04:33 [error] 758#758: *74 FastCGI sent in stderr: "PHP message: PHP Warning: smbclient_state_errno(): supplied resource is not a valid smbclient state resource in /var/www/owncloud/apps/files_external/3rdparty/icewind/smb/src/NativeState.php on line 45 PHP message: PHP Fatal error: Uncaught Error: Access to undeclared static property: Icewind\SMB\NativeState::$exceptionMap in /var/www/owncloud/apps/files_external/3rdparty/icewind/smb/src/NativeState.php:49 Stack trace: #0 /var/www/owncloud/apps/files_external/3rdparty/icewind/smb/src/NativeState.php(61): Icewind\SMB\NativeState->handleError(NULL) #1 /var/www/owncloud/apps/files_external/3rdparty/icewind/smb/src/NativeState.php(263): Icewind\SMB\NativeState->testResult(false, Resource id #56) #2 /var/www/owncloud/apps/files_external/3rdparty/icewind/smb/src/NativeStream.php(64): Icewind\SMB\NativeState->close(Resource id #56) #3 [internal function]: Icewind\SMB\NativeStream->stream_close() #4 /var/www/owncloud/apps/files_external/3rdparty/icewind/streams/src/Wrapper.php(124): fclose(Resource id #60) #5 /var/www/owncloud/apps/files_external/3rdparty/icewind/streams/src/CallbackWrapper.php(107): Icewind\Streams\Wrapper->stream_close() #6 [internal function]: Icewind\Streams\CallbackWrapper->stream_close()" while reading upstream, client: xx.xxx.xxx.xx, server: aaaaa.aaaaa.com, request: "GET /owncloud/index.php/s/Qm7Z9K6BsLNtFEF/download HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "xxx.xxxxx.com:443"

I was thinking about a memory problem, I only have 2 Go ram on an XU4 Odroid, but it doesn't seems, I tried to share and download a > 8 Go file using Webdav and there was no problem.

enoch85 · 2018-03-06T19:14:14Z

IMHO I think this should be looked at. We have a lot of Windows users that use SMB, and that it's broken since 11.0.X is just sad. Dunno if this has priority on the todo-list?

Witmann · 2018-03-09T21:05:48Z

Issues with big files using smb shares exists at least since 2015 (as I know) in OC or NC, unfortunatly maybe Samba is not very popular among NC users so I guess it's not realy a priority :s.

waynehawken · 2018-06-04T05:24:47Z

@icewind1991

With NC11 no longer supported, but this functionality is still not working in v12 or v13, is there any timeline or plans to resolve this or should we be looking for a replacement product and moving to something else?

enoch85 · 2018-06-04T06:57:23Z

Hi @waynehawken and others. I think this matter would be resolved pretty quickly after a discussion with Nextcloud looking at this: https://nextcloud.com/enterprise/

j4mb4l4j4 · 2018-11-09T14:10:28Z

Also having Samba Errors.

We are using Nextcloud 14.03 and everything works fine until I try to open a PDF or a Image File. Then I get mostly:

smbclient_state_errno(): supplied resource is not a valid smbclient state resource at /var/www/domain.de/apps/files_external/3rdparty/icewind/smb/src/Native/NativeState.php#57

With smbclient I can successfully mount everything. Also with the Nextcloud App but accessing files is sometimes possible and sometimes not and I dont know why...

aignerat · 2019-01-07T10:39:08Z

Also having Samba Errors.

We are using Nextcloud 14.03 and everything works fine until I try to open a PDF or a Image File. Then I get mostly:

smbclient_state_errno(): supplied resource is not a valid smbclient state resource at /var/www/domain.de/apps/files_external/3rdparty/icewind/smb/src/Native/NativeState.php#57

With smbclient I can successfully mount everything. Also with the Nextcloud App but accessing files is sometimes possible and sometimes not and I dont know why...

Just tested that on nextcloud 15, at least .pdf/.jpeg opens as expected from a samba-share. I only got a problem getting smb work with kerberos-tickets atm, as the libary seems not to use the ticket that is generated at the login.

alarmix · 2019-02-16T09:13:50Z

15.0.4 we have exactly the same error:
smbclient_state_errno(): supplied resource is not a valid smbclient state resource at /var/www/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Native/NativeState.php#57
Apart from the error in the log, everything seems to be working fine.
And this error occured after the installation of php-smbclient

skjnldsv · 2020-03-10T07:48:22Z

As the version of the software you've reported this for has reached end of life, I will close this ticket. If this is still happening after an upgrade to the latest version, feel free to reopen

enoch85 added the bug label Jan 8, 2018

nextcloud-bot added the stale Ticket or PR with no recent activity label Jul 5, 2018

nextcloud-bot mentioned this issue Aug 22, 2018

SMB can not be mounted. #10793

Closed

nextcloud-bot removed the stale Ticket or PR with no recent activity label Nov 9, 2018

skjnldsv added the 0. Needs triage Pending check for reproducibility or if it fits our roadmap label Jun 12, 2019

skjnldsv closed this as completed Mar 10, 2020

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[13.0.0beta4] SMB mounts work poorly or not at all #7748

[13.0.0beta4] SMB mounts work poorly or not at all #7748

waynehawken commented Jan 8, 2018 •

edited by enoch85

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enoch85 commented Jan 8, 2018

waynehawken commented Jan 8, 2018

enoch85 commented Jan 8, 2018

twrhills commented Jan 10, 2018 •

edited

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icewind1991 commented Jan 10, 2018

enoch85 commented Jan 10, 2018

enoch85 commented Jan 10, 2018

icewind1991 commented Jan 10, 2018

enoch85 commented Jan 10, 2018

icewind1991 commented Jan 11, 2018

enoch85 commented Jan 11, 2018

waynehawken commented Jan 11, 2018

enoch85 commented Jan 12, 2018

waynehawken commented Jan 23, 2018

enoch85 commented Jan 23, 2018

Witmann commented Mar 6, 2018

enoch85 commented Mar 6, 2018

Witmann commented Mar 9, 2018

waynehawken commented Jun 4, 2018

enoch85 commented Jun 4, 2018

j4mb4l4j4 commented Nov 9, 2018

aignerat commented Jan 7, 2019

alarmix commented Feb 16, 2019

skjnldsv commented Mar 10, 2020

[13.0.0beta4] SMB mounts work poorly or not at all #7748

[13.0.0beta4] SMB mounts work poorly or not at all #7748

Comments

waynehawken commented Jan 8, 2018 • edited by enoch85 Loading

Steps to reproduce

Expected behaviour

Actual behaviour

Server configuration detail

Client configuration

Logs

enoch85 commented Jan 8, 2018

waynehawken commented Jan 8, 2018

enoch85 commented Jan 8, 2018

twrhills commented Jan 10, 2018 • edited Loading

icewind1991 commented Jan 10, 2018

enoch85 commented Jan 10, 2018

enoch85 commented Jan 10, 2018

icewind1991 commented Jan 10, 2018

enoch85 commented Jan 10, 2018

icewind1991 commented Jan 11, 2018

enoch85 commented Jan 11, 2018

waynehawken commented Jan 11, 2018

enoch85 commented Jan 12, 2018

waynehawken commented Jan 23, 2018

enoch85 commented Jan 23, 2018

Witmann commented Mar 6, 2018

enoch85 commented Mar 6, 2018

Witmann commented Mar 9, 2018

waynehawken commented Jun 4, 2018

enoch85 commented Jun 4, 2018

j4mb4l4j4 commented Nov 9, 2018

aignerat commented Jan 7, 2019

alarmix commented Feb 16, 2019

skjnldsv commented Mar 10, 2020

waynehawken commented Jan 8, 2018 •

edited by enoch85

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twrhills commented Jan 10, 2018 •

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