Update 12.0.2 -> 12.0.3 failing #142

MegaV0lt · 2017-09-21T07:46:31Z

Update is failing at "backup"

Initializing
Current version is 12.0.2.
Update to Nextcloud 12.0.3 available. (channel: "stable")
Following file will be downloaded automatically: https://download.nextcloud.com/server/releases/nextcloud-12.0.3.zip
Check for expected files
Check for write permissions
Enable maintenance mode
Create backup
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Bitte <a href="http://enable-javascript.com/" target="_blank" rel="noreferrer">aktiviere JavaScript</a> und lade die Seite neu. </div> </div> </noscript> <div class="wrapper"> <div class="v-align"> <header role="banner"> <div id="header"> <div class="logo"> <h1 class="hidden-visually"> Nextcloud </h1> </div> <div id="logo-claim" style="display:none;"></div> </div> </header> <ul> <li class='error'> Zugriff verboten<br> <p class='hint'></p> </li> </ul> <div class="push"></div><!-- for sticky footer --> </div> </div> <footer role="contentinfo"> <p class="info"> <a href="https://nextcloud.com" target="_blank" rel="noreferrer">Nextcloud</a> – ein sicherer Ort für all Deine Daten </p> </footer> </body> </html>

Running on Debian 9 64 Bit.

Config:
    [~] # cat /var/www/nextcloud/config/config.php 
    <?php
    $CONFIG = array (
      'instanceid' => 'xxx',
      'passwordsalt' => 'xxx',
      'secret' => 'xxx',
      'trusted_domains' => 
      array (
        0 => 'xxx',
        1 => 'HP-T5730',
      ),
      'datadirectory' => '/var/www/nextcloud/data',
      'overwrite.cli.url' => 'https://xxx/nextcloud',
      'dbtype' => 'mysql',
      'version' => '12.0.2.0',
      'dbname' => 'nextcloud',
      'dbhost' => 'localhost',
      'dbport' => '',
      'dbtableprefix' => 'oc_',
      'dbuser' => 'oc_Darkwing3',
      'dbpassword' => 'xxx',
      'memcache.local' => '\\OC\\Memcache\\APCu',
      'logtimezone' => 'UTC',
      'installed' => true,
      'updater.release.channel' => 'stable',
      'mail_smtpmode' => 'smtp',
      'mail_from_address' => 'xxx',
      'mail_domain' => 'xxx',
      'mail_smtpauth' => 1,
      'mail_smtphost' => 'mail.gmx.net',
      'mail_smtpsecure' => 'tls',
      'mail_smtpname' => 'xxx,
      'mail_smtppassword' => 'xxx',
      'maintenance' => true,
      'theme' => '',
      'loglevel' => 2,
      'updater.secret' => 'xxx',
    );

as postet in ncforum: http://j.mp/2fBchJU

The text was updated successfully, but these errors were encountered:

LukasReschke · 2017-09-21T09:40:17Z

Judging from the response the webserver returns a 403 on the backup step:

<h1 class="hidden-visually"> Nextcloud </h1> </div> <div id="logo-claim" style="display:none;"></div> </div> </header> <ul> <li class='error'> Zugriff verboten<br>

Are you running mod_security or any such tools to block requests? Also, can you check your web server error logs for the appearance and reason of this 403?

MegaV0lt · 2017-09-21T10:23:00Z

in error.log is this:
[Thu Sep 21 08:25:12.512551 2017] [:error] [pid 28529] [client 24.137.76.79:46843] script '/var/www/html/index.php' not found or unable to stat [Thu Sep 21 08:50:13.597908 2017] [authz_core:error] [pid 2803] [client 87.176.227.187:40718] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata [Thu Sep 21 08:50:23.714726 2017] [evasive20:error] [pid 2803] [client 87.176.227.187:40718] client denied by server configuration: /var/www/nextcloud/updater/index.php

Any hint how io can fix this?

ghost · 2017-09-25T20:01:13Z

Did the same update 12.0.2 -> 12.0.3 and now it's dead. Stuck at "maintenance mode" message when trying to login. :(

ghost · 2017-09-27T12:47:42Z

T7o7heVV +1.

Where can i see updating log ?

MegaV0lt · 2017-09-27T13:18:41Z

In my case the problem was a changed hostname. After putting it in "trusted_domains" and setting maintenance to false the update was made without problems.

Hint for the devs: The log should clearly show the reason of the problem

ghost · 2017-09-27T13:45:43Z

thanks !

i put the maintenance mode to false, and follow the instructions to update with ./occ upgrade, it worked.

ghost · 2017-09-27T19:05:07Z

I did not look at the log, but simply saw that the website was stuck at "maintenance". I just solved it by setting the maintenance mode to 'false'. I looked at this documentation: https://docs.nextcloud.com/server/9/admin_manual/maintenance/enable_maintenance.html After I restarted the nextcloud docker-container, the webportal showed my the "start update" (translated form Germany, don't know actual english phrase) button. As it told me, I made a backup of the DB (just in case) and clicked the button. It started doing an update and then said "an error occurred". I reloaded the webpage and strangely enough, every seems to be working now. Well I guess only time will tell. 2017-09-27 14:47 GMT+02:00 François-Xavier Guillois < notifications@github.com>:

…

T7o7heVV +1. Where can i see updating log ? — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#142 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ALhwCgsttROyl3eoTSO2quhcjyTOxphGks5smkPvgaJpZM4Pe7Uf> .

MorrisJobke · 2020-09-15T15:44:39Z

As there was no feedback since a while I assume that this is not happening anymore. Closing.

LukasReschke added bug needs info labels Sep 21, 2017

MorrisJobke closed this as completed Sep 15, 2020

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Update 12.0.2 -> 12.0.3 failing #142

Update 12.0.2 -> 12.0.3 failing #142

MegaV0lt commented Sep 21, 2017

LukasReschke commented Sep 21, 2017

MegaV0lt commented Sep 21, 2017

ghost commented Sep 25, 2017

ghost commented Sep 27, 2017

MegaV0lt commented Sep 27, 2017 •

edited

ghost commented Sep 27, 2017

ghost commented Sep 27, 2017 via email

MorrisJobke commented Sep 15, 2020

Update 12.0.2 -> 12.0.3 failing #142

Update 12.0.2 -> 12.0.3 failing #142

Comments

MegaV0lt commented Sep 21, 2017

LukasReschke commented Sep 21, 2017

MegaV0lt commented Sep 21, 2017

ghost commented Sep 25, 2017

ghost commented Sep 27, 2017

MegaV0lt commented Sep 27, 2017 • edited

ghost commented Sep 27, 2017

ghost commented Sep 27, 2017 via email

MorrisJobke commented Sep 15, 2020

MegaV0lt commented Sep 27, 2017 •

edited