ImportError: DLL failed while importing _pyllamacpp: The specified module could not be found

[taaha]

This happens when I try to install gpt4all gui

[abdeladim-s]

@taaha,

What Python version are you using ?
Are you using Anaconda ?

[taaha]

No I dont have conda installed. just pip and python 3.10.11

Also I am using windows on a virtual machine running on linux. I dont know if that is related.

[abdeladim-s]

Yeah probably, I didn't try on a VM, so I cannot tell.
If you can downgrade to python 3.9 and try.

Also if you have Linux, why trying it on windows 😆 ?!! on Linux is working like a charm!

[ZMon3y]

I'm seeing the same behavior in Windows Server 2022. I tried python 3.10 and 3.9.9

[tzaeb]

I was able to fix this error on my windows pc by installing the Microsoft C and C++ (MSVC) runtime libraries.
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

[abdeladim-s]

Thank you very much @tzaeb for the solution. I appreciate it!

[tianlichunhong]

I was able to fix this error on my windows pc by installing the Microsoft C and C++ (MSVC) runtime libraries. https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

I installed MSVC, but the problem still there. Don't know how to solve it.