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Salesforce #6881

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AndreiMaz opened this issue Oct 11, 2023 · 0 comments
Open

Salesforce #6881

AndreiMaz opened this issue Oct 11, 2023 · 0 comments

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@AndreiMaz
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AndreiMaz commented Oct 11, 2023

Integrate nopCommerce with Salesforce.

Good examples of third-party implementations are available internally (check with Andrei)

A list of possible export features should be finalized. For example:

  • Customers with paid orders are automatically exported from your nopCommerce store to Salesforce as accounts.
  • Opportunities registered with your store with no paid orders are automatically exported from your nopCommerce store to Salesforce as leads.
  • Abandoned shopping carts in your nopCommerce store are exported to Salesforce as opportunities.
  • All complete orders in your nopCommerce store are exported to Salesforce under orders.
  • All products in your nopCommerce store are exported to Salesforce under nopCommerce products.
  • Accounts, leads, orders and opportunities have a detailed information page available in Salesforce.

Let's also think about import back from Salesforce to nopCommerce as well. Perhaps, this option could be considered in the next versions of nopCommerce

Actually this implementation should be very similar to other CRM/ERP integrations. For example, here is what is suggested to be exported to MS Dynamics.

So let's think about details after finishing the integration with MS Dynamics

@AndreiMaz AndreiMaz added this to the Version 4.80 milestone Jan 25, 2024
@AndreiMaz AndreiMaz removed this from the Version 4.80 milestone Apr 25, 2024
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