Handle UpdateTicket Endpoint

go.sum

@@ -16,6 +16,7 @@ golang.org/x/sync v0.0.0-20190423024810-112230192c58/go.mod h1:RxMgew5VJxzue5/jJ
 golang.org/x/sys v0.0.0-20190215142949-d0b11bdaac8a/go.mod h1:STP8DvDyc/dI5b8T5hshtkjS+E42TnysNCUPdjciGhY=
 golang.org/x/text v0.0.0-20170915032832-14c0d48ead0c/go.mod h1:NqM8EUOU14njkJ3fqMW+pc6Ldnwhi/IjpwHt7yyuwOQ=
 golang.org/x/text v0.3.0/go.mod h1:NqM8EUOU14njkJ3fqMW+pc6Ldnwhi/IjpwHt7yyuwOQ=
+golang.org/x/tools v0.0.0-20190425150028-36563e24a262 h1:qsl9y/CJx34tuA7QCPNp86JNJe4spst6Ff8MjvPUdPg=
 golang.org/x/tools v0.0.0-20190425150028-36563e24a262/go.mod h1:RgjU9mgBXZiqYHBnxXauZ1Gv1EHHAz9KjViQ78xBX0Q=
 rsc.io/quote/v3 v3.1.0/go.mod h1:yEA65RcK8LyAZtP9Kv3t0HmxON59tX3rD+tICJqUlj0=
 rsc.io/sampler v1.3.0/go.mod h1:T1hPZKmBbMNahiBKFy5HrXp6adAjACjK9JXDnKaTXpA=

zendesk/ticket.go

@@ -119,6 +119,7 @@ type TicketAPI interface {
 	GetTicket(ctx context.Context, id int64) (Ticket, error)
 	GetMultipleTickets(ctx context.Context, ticketIDs []int64) ([]Ticket, error)
 	CreateTicket(ctx context.Context, ticket Ticket) (Ticket, error)
+	UpdateTicket(ctx context.Context, ticketId int64, ticket Ticket) (Ticket, error)
 }
 
 // GetTickets get ticket list
@@ -227,3 +228,23 @@ func (z *Client) CreateTicket(ctx context.Context, ticket Ticket) (Ticket, error
 	}
 	return result.Ticket, nil
 }
+
+// UpdateTicket update an existing ticket
+// ref: https://developer.zendesk.com/rest_api/docs/support/tickets#update-ticket
+func (z *Client) UpdateTicket(ctx context.Context, ticketId int64, ticket Ticket) (Ticket, error) {
+	var data, result struct {
+		Ticket Ticket `json:"ticket"`
+	}
+	data.Ticket = ticket
+
+	body, err := z.put(ctx, fmt.Sprintf("/tickets/%d.json", ticketId), data)
+	if err != nil {
+		return Ticket{}, err
+	}
+
+	err = json.Unmarshal(body, &result)
+	if err != nil {
+		return Ticket{}, err
+	}
+	return result.Ticket, nil
+}

zendesk/ticket_test.go

@@ -163,3 +163,19 @@ func TestCreateTicket(t *testing.T) {
 		t.Fatalf("Returned ticket does not have the expected ID %d. Ticket id is %d", expectedID, ticket.ID)
 	}
 }
+
+func TestUpdateTicket(t *testing.T) {
+	mockAPI := newMockAPIWithStatus(http.MethodPut, "ticket.json", http.StatusOK)
+	client := newTestClient(mockAPI)
+	defer mockAPI.Close()
+
+	ticket, err := client.UpdateTicket(ctx, 2, Ticket{})
+	if err != nil {
+		t.Fatalf("Failed to update ticket: %s", err)
+	}
+
+	expectedID := int64(2)
+	if ticket.ID != expectedID {
+		t.Fatalf("Returned ticket does not have the expected ID %d. Ticket id is %d", expectedID, ticket.ID)
+	}
+}