-
Notifications
You must be signed in to change notification settings - Fork 19
/
ticket_opened.go
65 lines (58 loc) · 1.95 KB
/
ticket_opened.go
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
package events
import (
"github.com/nyaruka/goflow/assets"
"github.com/nyaruka/goflow/flows"
)
func init() {
registerType(TypeTicketOpened, func() flows.Event { return &TicketOpenedEvent{} })
}
// TypeTicketOpened is the type for our ticket opened events
const TypeTicketOpened string = "ticket_opened"
type Ticket struct {
UUID flows.TicketUUID `json:"uuid" validate:"required,uuid4"`
Ticketer *assets.TicketerReference `json:"ticketer" validate:"required,dive"`
Topic *assets.TopicReference `json:"topic" validate:"omitempty,dive"`
Body string `json:"body"`
ExternalID string `json:"external_id,omitempty"`
Assignee *assets.UserReference `json:"assignee,omitempty" validate:"omitempty,dive"`
}
// TicketOpenedEvent events are created when a new ticket is opened.
//
// {
// "type": "ticket_opened",
// "created_on": "2006-01-02T15:04:05Z",
// "ticket": {
// "uuid": "2e677ae6-9b57-423c-b022-7950503eef35",
// "ticketer": {
// "uuid": "d605bb96-258d-4097-ad0a-080937db2212",
// "name": "Support Tickets"
// },
// "topic": {
// "uuid": "add17edf-0b6e-4311-bcd7-a64b2a459157",
// "name": "Weather"
// },
// "body": "Where are my cookies?",
// "external_id": "32526523",
// "assignee": {"email": "bob@nyaruka.com", "name": "Bob"}
// }
// }
//
// @event ticket_opened
type TicketOpenedEvent struct {
BaseEvent
Ticket *Ticket `json:"ticket"`
}
// NewTicketOpened returns a new ticket opened event
func NewTicketOpened(ticket *flows.Ticket) *TicketOpenedEvent {
return &TicketOpenedEvent{
BaseEvent: NewBaseEvent(TypeTicketOpened),
Ticket: &Ticket{
UUID: ticket.UUID(),
Ticketer: ticket.Ticketer().Reference(),
Topic: ticket.Topic().Reference(),
Body: ticket.Body(),
ExternalID: ticket.ExternalID(),
Assignee: ticket.Assignee().Reference(),
},
}
}