mail_debrand immediately breaks any online form ticket submissions in Odoo 16

[smileBeda]

Module

mail_debrand

Describe the bug

Installed the module and submitted a ticket in the Odoo online Ticket submission form to test if it would indeed debrand the mail.
It immediately breaks with Error 500 on the request helpdesk.ticket
Problem immediately goes away if uninstalling the module.

[StefanRijnhart]

Do you have a traceback from the server log file perhaps?

[smileBeda]

Hi, unfortunately I don’t use Odoo anymore. Or, maybe fortunately. It’s not exactly the most stable software I’ve used in my life, and there've been other opportunities to test meanwhile so I moved on.

Thus I can’t replicate this atm.

Thanks.

[StefanRijnhart]

@smileBeda thanks for the follow-up!