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[15.0] mail_composer_cc_bcc: Mail tracking fails after installing #1260

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linuxivan opened this issue Nov 29, 2023 · 3 comments
Open

[15.0] mail_composer_cc_bcc: Mail tracking fails after installing #1260

linuxivan opened this issue Nov 29, 2023 · 3 comments
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bug stale PR/Issue without recent activity, it'll be soon closed automatically.

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@linuxivan
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When u use mail_composer_cc_bcc the module mail_tracking stops working correctly and when you send an email from any place the tracking appears with a block signal.

Before installing:
image

After installing:
image

Module

mail_composer_cc_bcc

@linuxivan linuxivan added the bug label Nov 29, 2023
@TTPBruce
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This is a limitation of the tracking method. When you cc multiple recipients, they all get the same tracking pixel.

Mouseover the first one to see tracking status of the e-mail. Since it is impossible to tell who opened the mail, there is no tracking information for those users.

I think what's needed is a connector module that adds a toggle between CC and tracking, including better display on CC'd e-mails that better indicates when individual tracking is not available.

@nilshamerlinck
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fyi mail_composer_cc_bcc has been refactored in 17.0 to introduce compatibility with mail_tracking, if you have a bit of time your review is welcome ;-) #1312

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github-actions bot commented Sep 1, 2024

There hasn't been any activity on this issue in the past 6 months, so it has been marked as stale and it will be closed automatically if no further activity occurs in the next 30 days.
If you want this issue to never become stale, please ask a PSC member to apply the "no stale" label.

@github-actions github-actions bot added the stale PR/Issue without recent activity, it'll be soon closed automatically. label Sep 1, 2024
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