Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Sub-queries: Group terms for AND, OR, NOT #1512

Closed
tripleee opened this issue Jan 22, 2019 · 0 comments
Closed

Sub-queries: Group terms for AND, OR, NOT #1512

tripleee opened this issue Jan 22, 2019 · 0 comments
Labels
enhancement Improvements and features help wanted Contributions welcome

Comments

@tripleee
Copy link
Contributor

💥 Proposal

I would like to be able to group (perhaps by way of parentheses) groups of terms so that you can search for things like

(( mine AND assigned to myself) OR urgent) AND NOT project:grandmas-web-shoppe

in the ticket search box.

What feature you'd like to see

The current search syntax only lets you set up AND queries, which is too simplistic for many real-world scenarios.

Extending the query language to group terms and perhaps also support OR would significantly improve the query experience and thus the ability of users to target specific sets of tickets.

Motivation

This grew out of a support ticket of mine, which hopefully documents my personal motivation sufficiently.

#1448 (comment)

@andrew requested that I create a feature request for this functionality.

Pitch

If Octobox is supposed to give us detailed control over our tickets, many of us will want to exclude sets of "noise" tickets from our inbox using reasonably complex criteria. Automatically sorting various kinds of "noise" into their own dedicated virtual folders would improve functionality for anyone who needs to find the needles in the haystack that is a constant stream of tickets. (Pardon the metaphor mix. I should probably not try to get into marketing.)

@andrew andrew added enhancement Improvements and features help wanted Contributions welcome labels May 6, 2019
@andrew andrew closed this as completed Mar 1, 2020
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
enhancement Improvements and features help wanted Contributions welcome
Projects
None yet
Development

No branches or pull requests

2 participants