[BUG] [master] DIscuss totally not worked

[dingguijin]

Impacted versions:
[master]

Steps to reproduce:
Run Odoo behind nginx. (if not run nginx the discuss still not work)
Register a new user and use admin create direct channel chat with the new user.

Current behavior:
Can not see each other in real time and even the offline messages.

Expected behavior:

Video/Screenshot link (optional):

Support ticket number submitted via odoo.com/help (optional):

After Odoo 16, Odoo looks like not good as before. The bad thing may start from OWL compatible and legacy code. It is not clean any more. (I mean JS code).

[JacooRe]

We have the same issue after clean installation of odoo 16 on docker
the pressence bubbles (online/away/offline) doesnt work - always show offline
messages will appear in chat box after 5minutes, you can refresh page to make them show faster
video chat doesnt work at all, you cant see or hear each other

what kind of configuration are we missing ?
we use Traefik proxy

[dingguijin]

I have done some research on this issue, still not get the root cause, but got some progress:

bus.websocket_worker_assets is loaded in bus_service.js with SharedWorker but not run.

Why not run, perhaps:

1. secruriy restrict?
2. boot.js is not correct?
3. SharedWorker not loaded complete?

Need more investigation.

[dingguijin]

Update:

bus.websocket_worker_assets is loaded in bus_service.js run successfully. Inspect Chrome and check worker.

But can not connect ws://localhost:8069/websocket because the websocket controller return 101 SWITCHING PROTOCOLS can not be understood by Chrome/Browser. (Even Nginx proxy)

[bosaeed]

anything new about this issue

[JacooRe]

So far I dont think Odoo support is recognizing this as an issue, I have raised a ticket with them so far with a reply only "we are looking into the issue"
@dingguijin
did you find anything further ?
tho we use traefik as proxy, not nginx

[piemar1]

Locally works quite good, without nginx / proxy.
May by connected to installation of Werkzeug==0.16.1

[mschulz-asphericon]

@Feyensv @JacooRe @dingguijin We're currently facing the same issue. Is there anything we could look into? We're using nginx and Werkzeug 2.0.2, as suggested.

[mschulz-asphericon]

Update: we managed to get it working after updating the nginx.conf to the recent state according to https://www.odoo.com/documentation/16.0/administration/install/deploy.html#https and exchanging longpolling_port by gevent_port in the odoo.conf