Closing Office dialog with ESC while Iframe element has focus leads to bug

[michahell]

Exactly as title says: when you hit escape while focusing on an element in the dialog Iframe (say, an input or select) then dialog closes. The dialog can not be opened again.

Expected Behavior

The dialog closes, ánd emits an event with error 12006 (dialog closed by user).

Current Behavior

The dialog closes, and does not emit anything. on top of that, reopening the same dialog shows no dialog.

[ATrogolo]

Has this issue been fixed?
On Excel (Version: 1803 and Build: 9126.2295) if I open a dialog, press ESC and then trying to reopen the same dialog, it opens correctly.

[michahell]

Just checked. Yeap, absolutely. And completely ignored by MSFT.

[michahell]

update: there is an error event being sent, code: 12007.
But re-opening is still not possible... see screenshot above. So this is still a bug.

[kbrandl]

@michahell sorry to hear that you've having trouble with this, and apologies for the delayed response on this issue.

@JuaneloJuanelo are you able to provide any input on this issue?

[lliu113]

@michahell so sorry for getting back to you so late. I tried to repro this in Word (Version 2001, Build 12428.20000) and I was able to successfully reopen the dialog after closing with ESC. Are you still seeing this issue?

Repro steps (I tried with the DocuSign add-in):

• Launch DocuSign
• Click "Log In". Dialog launches.
• Click ESC. Dialog closes
• Click "Log In". Dialog successfully reopens.

[ghost]

This issue has been automatically marked as stale because it is marked as needing author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment. Thank you for your interest in Office Add-ins!

[ghost]

This issue has been closed due to inactivity. Please comment if you still need assistance and we'll re-open the issue.