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LG Range target temperature entities not working #647

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Waank1 opened this issue Dec 18, 2023 · 18 comments
Closed

LG Range target temperature entities not working #647

Waank1 opened this issue Dec 18, 2023 · 18 comments
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@Waank1
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Waank1 commented Dec 18, 2023

LG Stove model #LTE4815ST
Integration lists 12 entities:

OVEN
sensor.oven
SmartThinQ LGE Sensors
Kitchen

OVEN Cooktop center state
sensor.oven_cooktop_center_state
SmartThinQ LGE Sensors
Kitchen

OVEN Cooktop left front state
sensor.oven_cooktop_left_front_state
SmartThinQ LGE Sensors
Kitchen

OVEN Cooktop left rear state
sensor.oven_cooktop_left_rear_state
SmartThinQ LGE Sensors
Kitchen

OVEN Cooktop right front state
sensor.oven_cooktop_right_front_state
SmartThinQ LGE Sensors
Kitchen

OVEN Cooktop right rear state
sensor.oven_cooktop_right_rear_state
SmartThinQ LGE Sensors
Kitchen

OVEN Cooktop state
binary_sensor.oven_cooktop_state
SmartThinQ LGE Sensors
Kitchen

OVEN Oven lower state
sensor.oven_oven_lower_state
SmartThinQ LGE Sensors
Kitchen

OVEN Oven lower target temperature
sensor.oven_oven_lower_target_temperature
SmartThinQ LGE Sensors
Kitchen

OVEN Oven state
binary_sensor.oven_oven_state
SmartThinQ LGE Sensors
Kitchen

OVEN Oven upper state
sensor.oven_oven_upper_state
SmartThinQ LGE Sensors
Kitchen

OVEN Oven upper target temperature
sensor.oven_oven_upper_target_temperature
SmartThinQ LGE Sensors
Kitchen

A clear and concise description of what the bug is.
If possible attach the JSON info file for your devices: UNK
All but 2 entities report as expected. Non working are:
Oven upper target temperature
Oven lower target temperature
They both show: unknown all the time

Expected behavior
Once oven is on and a temperature is set, I would expect entities to have some value:

Screenshots
If applicable, add screenshots to help explain your problem.

Environment details:

  • Environment (HASSIO, Raspbian, etc): HASSIO
  • Home Assistant version installed:
    Core: 2023.12.3
    Supervisor: 2023.11.6
    Operating System: 11.2
    Frontend: 20231208.2
  • Component version installed:
  • Last know working version: As far as I know they have never worked
  • LG device type and model with issue: LG Stove model #LTE4815ST
  • LG devices connected (list): LG Stove model #LTE4815ST and Refrigerator LMXS30796*

Output of HA logs
Paste the relevent (SP) output of the HA log here.
N/A


Software version
Device App: 35.58
Modem: QC Modem 1.2.80
Firmware: SAA39155802.00003483.0

**Additional context**
Add any other context about the problem here.
I Like the integration, not a deal breaker that they don't work, just would be nice.
@thomaskistler
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FWIW, my target temperature does work:
Screen Shot 2023-12-23 at 10 13 13 AM

@Waank1
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Waank1 commented Dec 26, 2023

Thanks, thomaskistler, Mine is a dual oven and the only 2 entities that don't work are the target temps.

I not sure if anyone is paying much attention to this custom integration any more.

@ollo69
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ollo69 commented Feb 20, 2024

Please attach integration diagnostics (while device is on and target temperature set) so that I can analyze your payload.

@ollo69
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ollo69 commented Feb 24, 2024

@Waank1 ,

please try is last release fix the issue.

@Waank1
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Waank1 commented Feb 24, 2024

I tried it and it is working perfectly now. Thank you!

@ollo69
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ollo69 commented Feb 24, 2024

Good, I close this.

@ollo69 ollo69 closed this as completed Feb 24, 2024
@Waank1
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Waank1 commented Feb 24, 2024

I spoke too soon. Now the current temperature is not working....... But the target temperature is. Actually they are both all over the place, current and target for upper and lower are now very inconsistent.

@ollo69
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ollo69 commented Feb 25, 2024

I need more information. Please attach new diagnostic with the device turned on so that I can analyze returned data. If possible also collect some logs with debug level.

@ollo69 ollo69 reopened this Feb 25, 2024
@ollo69
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ollo69 commented Feb 25, 2024

I need diagnostics generated when target temperature is set, I think that the issue is related to unit of measure, but I need to see the values returned to understand where is the error.

@ollo69
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ollo69 commented Feb 26, 2024

@Waank1,

you attach hacs diagnostics, I need integration diagnostiscs.

@ollo69
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ollo69 commented Feb 26, 2024

Unfortunately this doesn't seems to be an issue related to the integration but the way the data is provided. When target temperature value is set, the current temperature returned is 0, at least in the payload present in the diagnostics provided, and for this reason is set to None (unknown in UI)
My question is: what are the information provided by LG app?

@Waank1
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Waank1 commented Feb 26, 2024

It has been many months since I have looked at the LG app. I just checked, it only provides the temperature (which is very slow to update) and the status ie. preheating, baking, broiling etc.

@ollo69
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ollo69 commented Feb 26, 2024

When you say temperature you mean target or current? Could you extract a diagnostic when temperature is shown in LG app and give me detail (may be a picture) of information shown in the app at that moment?

@ollo69
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ollo69 commented Feb 26, 2024

Tis is quite complex situation. Your app is saying 72, but in the payload I just see the target temperature = 200. It is also providing a value of 77 for the Lower Cook temp, just wondering if this value could be inverted.
As first option you could try to collect some information in different condition (up on and low off, up off and low on, both on) and send diagnostic in every situation so that I can try to understand if there is some logics....

@thomaskistler
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thomaskistler commented Feb 26, 2024 via email

@ollo69
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ollo69 commented Feb 27, 2024

@Waank1,

the situation is always the same, I see all values that do not match with value you provide, most of them set to 0.
Please enable debug log and send me log file, the last thing I can do is check the raw data to verify if it is properly converted to status data. I would be surprised if something is wrong because should fail most of devices, but everything is possible...

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This issue is stale because it has been open 45 days with no activity. Remove stale label or comment or this will be closed in 7 days.

@github-actions github-actions bot added the Stale label Apr 14, 2024
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This issue was closed because it has been stalled for 7 days with no activity.

@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Apr 22, 2024
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