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Submission stuck loop "Meerdere backends geconfigureerd op het formulier" (multiple backends configured on the form) #4174

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LaurensBurger opened this issue Apr 16, 2024 · 2 comments · Fixed by #4249
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bug Something isn't working owner: maykin
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@LaurensBurger
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LaurensBurger commented Apr 16, 2024

Product versie / Product version

2.6.3

Omschrijf het probleem / Describe the bug

Den Haag stakeholder

see submission 3511 on test env.
This is a failing submission, but is being retried non-stop for days.
sentry: 354684

@LaurensBurger LaurensBurger added bug Something isn't working triage Issue needs to be validated. Remove this label if the issue considered valid. labels Apr 16, 2024
@joeribekker joeribekker changed the title Submission stuck loop "Meerdere backends geconfigureerd op het formulier" Submission stuck loop "Meerdere backends geconfigureerd op het formulier" (multiple backends configured on the form) Apr 22, 2024
@joeribekker
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Refinement: Probably a code path that does not update the counter or is done before the counter is checked.

@joeribekker joeribekker removed the triage Issue needs to be validated. Remove this label if the issue considered valid. label Apr 22, 2024
@joeribekker joeribekker added this to the Release 2.7.0 milestone Apr 22, 2024
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@sergei-maertens can you check how easy it is to backport this?

vaszig added a commit that referenced this issue May 1, 2024
vaszig added a commit that referenced this issue May 1, 2024
When a submission is failing during pre-registration we
have to update the submission fields `last_register_date` and
`registration_attempts`, in order not to have a submission stuck until the
`RETRY_SUBMISSIONS_INTERVAL`
vaszig added a commit that referenced this issue May 2, 2024
vaszig added a commit that referenced this issue May 2, 2024
When a submission is failing during pre-registration we
have to update the submission fields `last_register_date` and
`registration_attempts`, in order not to have a submission stuck until the
`RETRY_SUBMISSIONS_INTERVAL`
vaszig added a commit that referenced this issue May 2, 2024
When a submission is failing during pre-registration we
have to update the submission fields `last_register_date` and
`registration_attempts`, in order not to have a submission stuck until the
`RETRY_SUBMISSIONS_INTERVAL`
vaszig added a commit that referenced this issue May 2, 2024
When a submission is failing during pre-registration we
have to update the submission fields `last_register_date` and
`registration_attempts`, in order not to have a submission stuck until the
`RETRY_SUBMISSIONS_INTERVAL`
sergei-maertens added a commit that referenced this issue May 2, 2024
…uck-loop

[#4174] Prevent submission stuck loop during pre-registration
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Labels
bug Something isn't working owner: maykin
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3 participants