Error: E-Mail Message required!

[estesasi]

When I try to send email to customers in the Admin control panel under Sales/Mail, I always get an error message "E-Mail Message required!" even though the message input field is not blank. However, the "contact us" contact form works fine. Order notification has no problem as well. Could anyone help me to fix this issue? I am using Opencart 1.5.5.1. Thanks!

[randixnet]

same error...

[randixnet]

closed without comment about the problem ?

[DS-Matt]

I have the same error in my OC v1.5.5.1, I think this might be a bug.

[opencart]

have you tired the fix that has already been posted????????

[edtsz]

I got the same error with 1.5.5.1 version,
I Fixed it:

/* ***********
 * File: admin/view/template/sale/contact.tpl
 */
// adding:
$('textarea[name="message"]').val(CKEDITOR.instances.message.getData());
// before:
$('textarea[name=\'message\']').html($('textarea[name=\'message\']').val());

[choppingthought]

thanks edEr... U solved my problem

[scott-wyatt]

edEr, your fixed also solved this problem for me.

[imbossok]

thanks from me aswell, you would have thought this was fixed by now I just installed 1.5.6

[slightlyfaulty]

Seems OC devs are only focusing on getting the next major version ready. It's a mystery they decided to release v1.5.6 in the first place, since it only adds a couple of useless extensions, but fixes no bugs.

EDIT
Thanks for the solution btw, @edEr-. You can, however, simply replace the existing line, instead of adding that new line after it. Not sure if this is what you meant, but just putting it out there.

[edtsz]

@saulfautley yep, your are right, also the OC devs already changed.

[jamesallsup]

@saulfautley - 1.5.6 extensions are only useless if you don't want to use them - are 99% of the extensions already in OpenCart useless too?, they are already being used by many merchants. Considering the PayPal Express module allowed for subscription payments finally its hardly useless.

I have re-opened the issue and will get a merge done as soon as possible for this fix on the 1.5.6 branch.

@edEr- thanks for the code suggestion, certainly helps when people chip in to suggest the fix.

[jamesallsup]

Resolved

958f4f2

[slightlyfaulty]

@jamesallsup, I certainly appreciate this issue being fixed. But I stand by my point that it is useless - if only relatively - to release a new version after half a year that only adds a few extensions, when there are numerous trivial issues that need to be fixed, most of which have been pending for months. Would the community not benefit more from finally getting these issues fixed, rather than adding a handful of extensions that some merchants/developers might use?

[ghost]

@saulfautley
You may be interested in the unofficial OpenCart Community Edition fork where we're working to fix those bugs.

[slightlyfaulty]

Thanks for the link, @OpencartHelp. This is really great.