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Do not call it "host fee share" #4702

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alanna opened this issue Sep 17, 2021 · 7 comments
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Do not call it "host fee share" #4702

alanna opened this issue Sep 17, 2021 · 7 comments
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discussion This issue is being discussed, and is not ready for implementation enhancement frontend

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@alanna
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alanna commented Sep 17, 2021

We should simplify our terminology and just call it "platform fee". This has caused confusion in multiple situations. I just found an accounting mess because they (understandably) assumed 'host fee share' meant a fee paid to the host. Our pricing model is already complex, with three different kinds of fees (host, platform, payment processor), plus platform tips. We should simplify the language wherever we can.

@znarf
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znarf commented Sep 18, 2021

This was effectively brought multiple times by you and this was discussed within the team.

Consensus is that "Host Fee Share" might not be a great name but naming it "Platform Fee" would have been even more confusing because "Platform Fee" was something different in the past.

It would be bit difficult to justify having "Platform Fees" again when we said that we were dropping it in the past. At least we should be really careful with it.

Zero Platform Fees for Charitable Collectives
https://blog.opencollective.com/open-collective-platform-is-moving-on-to-0-fees-for-charitable-collectives/

Zero platform fees!
https://blog.opencollective.com/what-a-year/

we expanded our 0% platform fees offer
https://blog.opencollective.com/open-collective-investors-update-august-2020/

@alanna
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alanna commented Sep 19, 2021 via email

@Betree Betree added the discussion This issue is being discussed, and is not ready for implementation label Sep 20, 2021
@abitrolly
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I'm trying to understand various fees. Can we draw a diagram?

Which one is closer to reality.

[giver] --    1    --> [collective] --    2    --> [host] --    3    --> [platform]

^ Giver pays transfer fee 1 (is there any?) and the full sum goes to collective, then collective pays service fee 2 to host, and then host pays 3 to the platform?

[giver] --|--    2    --> [host] --    3    --> [platform]
          |-------------> [collective]

^ Giver pays no transfer fees, directly donates to collective, but pays service fee 2 to host, host pays 3 to platform.

@SudharakaP
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I'm trying to understand various fees. Can we draw a diagram?

Which one is closer to reality.

[giver] --    1    --> [collective] --    2    --> [host] --    3    --> [platform]

^ Giver pays transfer fee 1 (is there any?) and the full sum goes to collective, then collective pays service fee 2 to host, and then host pays 3 to the platform?

[giver] --|--    2    --> [host] --    3    --> [platform]
          |-------------> [collective]

^ Giver pays no transfer fees, directly donates to collective, but pays service fee 2 to host, host pays 3 to platform.

@abitrolly : You might find the explanations in the following thread useful I think; https://opencollective.slack.com/archives/C0HSLRNVC/p1632090883110200. For questions such as these feel free to post in the Slack channels. 🙂

@abitrolly
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abitrolly commented Oct 19, 2021

@SudharakaP
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SudharakaP commented Oct 19, 2021

https://opencollective.slack.com/archives/C0HSLRNVC/p1632090883110200

Link is not public.

The explainer video links are public; https://www.loom.com/share/5e192374d32441599b237905cbb016c1 and https://www.loom.com/share/2c023ee87d6541c89c24e7b80544929e. To see the discussion you need to join the Slack channel; https://opencollective.slack.com/archives/C0HSLRNVC. And in order to do that you will need to create a Slack account or login if you already have one. Let us know if you need more information or help. 😃

@alanna
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alanna commented Nov 9, 2021

Closing in favor of #4929

@alanna alanna closed this as completed Nov 9, 2021
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