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Main subject of the paper submission problem #1158

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bpm5026 opened this issue Nov 18, 2022 · 7 comments
Open

Main subject of the paper submission problem #1158

bpm5026 opened this issue Nov 18, 2022 · 7 comments

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@bpm5026
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bpm5026 commented Nov 18, 2022

While trying to submit my paper to the journal, it says I must "select the subject that best applies to your paper". However, there is nothing to select from, and for any subject I type in there and try to submit, I get the error:
You must select a valid subject for the paper

@arfon
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arfon commented Nov 19, 2022

This is an auto complete form. Did you try typing anything?

@bpm5026
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bpm5026 commented Nov 19, 2022 via email

@SchmJo
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SchmJo commented Apr 21, 2023

I can second this - same problem for me with my submission. the "Main subject of the paper" field is empty, no drop-down or anything. I type something, click on submission, and the same error as above appears: "You must select a valid subject for the paper". What shall I do? Thanks

@SchmJo
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SchmJo commented Apr 21, 2023

Ok it worked when only typing a single letter, and then wait for the autocomplete

@dbuscombe-usgs
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We spent 20 minutes trying to figure this out! Should be better documented.

@sneakers-the-rat
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Agreed if this is a recurring problem it probably needs to be signposted clearer.

Im curious what it looks like to yall who had problems - this is what it looks like to me:

IMG_20240403_131259

So I can see a prompt that says "start typing" in that field, does that not show up for yall, or is it just not clear enough? Or what would work better? We could have a little question mark tooltip there or something?

I can see the problem with making it just a big dropdown list because the number of entries are so high, would it be possible/worth it to add a tree viewer widget so ppl more inclined towards navigating a menu can do so?

@logological
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logological commented Apr 3, 2024

For some visitors, this could be a browser incompatibility issue. With the latest version of Firefox (124.0.2), the autocomplete works for me. With the latest version of SeaMonkey (2.53.18.2), it does not. Could be that whatever web technology is being used for autocomplete does not work with (older versions of) some web browsers.

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