For more detailed information read Complaints.
.. toctree:: :maxdepth: 1 complaints-tender
.. toctree:: :maxdepth: 1 complaints-award
.. graphviz:: digraph G { claim -> answered; edge[style=dashed]; draft -> claim; answered -> {pending,resolved}; {draft,claim,answered,pending} -> cancelled; edge[style=bold]; pending -> {declined,resolved,invalid}; edge[label="3d" style=dotted]; claim -> pending; answered -> {resolved, invalid, declined}; }
Complainant: | dashed |
---|---|
Procuring entity: | plain |
Reviewer: | bold |
Chronograph: | dotted |
draft: | Initial status Complainant can submit claim, upload documents, cancel claim, and re-submit it. |
---|---|
claim: | Procuring entity can upload documents and answer to claim. Complainant can cancel claim. |
answered: | Complainant can cancel claim, upload documents, accept solution or escalate claim to complaint. |
pending: | Reviewer can upload documents and review complaint. Complainant can cancel claim. |
invalid: | Terminal status Complaint recognized as invalid. |
declined: | Terminal status Complaint recognized as declined. |
resolved: | Terminal status Complaint recognized as resolved. |
cancelled: | Terminal status Complaint cancelled by complainant. |