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upgraded openscad from the last 2014 64 bit version to 2015 64 and tried 32bit versions #2041

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T3DT opened this issue May 25, 2017 · 10 comments

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@T3DT
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T3DT commented May 25, 2017

All 2015 versions of Openscad crash at startup
On my Windows 7 Home Premium Service pack1 Intel i3 M350 laptop 8gb ram

So to re-cap
OpenSCAD-2014.03-x86-64 Works ok
OpenSCAD-2014.03-x86-32 Works ok

OpenSCAD-2015.03-1-x86-64 Crash
OpenSCAD-2015.03-1-x86-32 Crash

OpenSCAD-2015.03-2-x86-64 Crash
OpenSCAD-2015.03-2-x86-32 Crash


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@T3DT
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T3DT commented May 25, 2017

I uninstalled OpenSCAD-2014.03-x86-64 Works then installed OpenSCAD-2015.03-2-x86-64

I uninstalled OpenSCAD-2015.03-2-x86-64 then installed OpenSCAD-2015.03-1-x86-64

I uninstalled OpenSCAD-2015.03-2-x86-64 then installed OpenSCAD-20145.03-x86-64

I performed an upgrade process by installing the new versions over the old version.

I repeated the above for the 32bit versions with the same results..

I see enough of the 2015 version to see what looks like a UI redesign or major change in the look

@T3DT
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T3DT commented May 25, 2017

Any suggestions of a possible workaround or other things to test would be appreciated

As the build at fault is now two years old..

I also tested the latest builds i.e. the 2017 Development Snapshots exactly the same result.

So I asume it is connected with the UI changes made as 32 and 64 bit versions are the same

@T3DT T3DT changed the title upgraded openscad from the last 2014 64 bit version to 2015 64 and tried 32bir versions upgraded openscad from the last 2014 64 bit version to 2015 64 and tried 32bit versions May 25, 2017
@nophead
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nophead commented May 25, 2017 via email

@kintel
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kintel commented May 26, 2017

Could you open the Windows Event Viewer and see if there are any messages there related to the crash? That tends to give us a hint about which component caused the crash.

@MichaelAtOz
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While testing different versions you can also download the zip file, then extract to 'program files' 64bit or 'program files(x86)' 32bit.
Run the exe from there.
Easier than doing repeated installs or uninstalls.
Once you get it working, then you could install.

@T3DT
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T3DT commented May 27, 2017

NopHead
Intel(R) HD Graphics Windows updater reports an up to date driver 20-02-10

Windows 7 Home Premium is currently up to date with Windows Updates.

kintel
Here is the Event Viewer Report

Log Name: Application
Source: Application Error
Date: 27/05/2017 01:17:33
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BodgeItQuick_lp
Description:
Faulting application name: openscad.exe, version: 0.0.0.0, time stamp: 0x56481b58
Faulting module name: ig4icd64.dll, version: 8.15.10.2086, time stamp: 0x4b8006e0
Exception code: 0xc0000005
Fault offset: 0x000000000068bfb6
Faulting process id: 0x234c
Faulting application start time: 0x01d2d67e9eb0e230
Faulting application path: C:\Program Files\OpenSCAD\openscad.exe
Faulting module path: C:\Windows\system32\ig4icd64.dll
Report Id: e052ba8f-4271-11e7-bb71-705ab6f26e3b
Event Xml:



1000
2
100
0x80000000000000

157158
Application
BodgeItQuick_lp



openscad.exe
0.0.0.0
56481b58
ig4icd64.dll
8.15.10.2086
4b8006e0
c0000005
000000000068bfb6
234c
01d2d67e9eb0e230
C:\Program Files\OpenSCAD\openscad.exe
C:\Windows\system32\ig4icd64.dll
e052ba8f-4271-11e7-bb71-705ab6f26e3b

@kintel
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kintel commented May 27, 2017

@T3DT It crashes in ig4icd64.dll which is "OpenGL(R) Driver for Intel(R) Graphics Accelerator". A driver shouldn't crash, so I'd definitely start by upgrading the OpenGL drivers. This driver version, 8.15.10.2086, is at least 7 years old so I'm sure Intel has made some progress fixing bugs since then :)

@T3DT
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T3DT commented May 27, 2017

Found this link for ig4icd64.dll I put the new file in the root of Openscad this has stopped the crash

But fails to change the display area of the rendered object all that is seen where the rendering should be is whatever there is behind the openscad window.

openscad

https://www.opendll.com/index.php?file-download=ig4icd64.dll&arch=64bit&version=9.17.10.2875&dsc=OpenGL(R)%20Driver%20for%20Intel(R)%20Graphics%20Accelerator#

@kintel
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kintel commented May 27, 2017

You probably have to get a proper installation package for this driver, as the DLL alone is unlikely to fix it.

@kintel
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kintel commented Mar 27, 2024

Closing this as a suspected driver issue

@kintel kintel closed this as completed Mar 27, 2024
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