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Can't find any file in the online BCL #617

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LucaMagoni opened this issue Aug 8, 2023 · 5 comments
Closed

Can't find any file in the online BCL #617

LucaMagoni opened this issue Aug 8, 2023 · 5 comments
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Triage Issue needs to be assessed and labeled, further information on reported might be needed

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@LucaMagoni
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Issue overview

Using ''find measures'' in the ''Components & Measures'' menu there are no file in the online BCL

Current Behavior

Expected Behavior

Steps to Reproduce

Possible Solution

Details

When starting the program there is a message that says ''Could not find or download Openstudio Results Measure''

Environment

Some additional details about your environment for this issue (if relevant):

  • Platform (Operating system, version):
  • Version of OpenStudioApplication (if using an intermediate build, include SHA):

Context

@LucaMagoni LucaMagoni added the Triage Issue needs to be assessed and labeled, further information on reported might be needed label Aug 8, 2023
@macumber
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macumber commented Aug 8, 2023

Thanks for the report @LucaMagoni, when this occurs do you have internet access? Can you access the website https://bcl.nrel.gov/?

If so, my suspicion is that your firewall or anti-virus programs may be blocking network traffic from OpenStudio. Can you check that OpenStudio Application has access on private and public networks under the Windows firewall https://pureinfotech.com/allow-apps-firewall-windows-10/ ?

Also, which version of OpenStudio Application are you using?

@macumber
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macumber commented Aug 8, 2023

Hmm, after clicking on browse in https://bcl.nrel.gov/browse it seems that the BCL may be down right now

@macumber
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macumber commented Aug 8, 2023

I reported the BCL issue at BuildingComponentLibrary/bcl-manifest#27

@ealexandraki
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ealexandraki commented Aug 9, 2023

Hello,
@macumber I have the same issue and it is causing my simulation to fail with exit code 1 because it cannot "find" the OS results measure. I created a separate issue (#619) for this but mentioning here since these issues seem connected. Thank you!

@macumber
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The BCL is back online so this instance should be resolved. The change in #614 will allow using the offline results measure in case of a future BCL outage

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