Add concept of "attachments" to feedback threads

[seanlip]

The aim of this feature request is to add the concept of "attachments" to generalized feedback threads, so that users who submitted feedback can provide more information to creators on how to improve the lesson. A specific type of attachment is the learner's playthrough up to that point (for exploration feedback threads), but others might be possible.

Describe the solution you'd like

Users should be able to have the option of sending their playthrough along with feedback threads they create, so that the lesson creator can use it to improve the lesson.

[amey-kudari]

Hi @seanlip!
I think we append the order of cards the user went through in the feedback text (as the last line/footer of the feeback thread message). What I mean is when the user starts an exploration, initialize a stack and when the user gets redirected to a new card, push the old card name to the stack. I feel this should give the author a decent idea of how the user reached a card that he has not understood.
Also I feel we can add the card name as the title and mention that its a student feedback in the title instead of abbreviated text (#6542).
And considering the user is stuck on a particular card, I think its better to add his interaction state to the feedback thread message.
( By interaction state I mean his conversation with the Oppia otter :) (feedbacks he has got for choosing the incorrect options if he has chosen any)
And this will not modify the experience of the user in any way. The feedback will be taken from the text box as usual, and the additional data will be appended on front-end before making a post request to add feedback thread.
Mock based on what I am trying to explain:
(card name student is stuck on: calculating ratios )

Thanks!

[seanlip]

Hi @amey-kudari, I think this might work if we just cared about the individual card, but I think the idea here is more to see the full playthrough from the beginning of the lesson to this point. So I'm not sure it's feasible to include all that info in a regular comment, we'll probably need a separate view for it.

[amey-kudari]

Hi @seanlip,
Can we include the entire conversation with the card name, I mean the answers of the user and the responses he got (feedback from the otter)?
I am not sure about displaying it, I was thinking we can make a "show path" option, And send the entire conversation through the text and decode it at the feedback tab but I am not sure how we can separate these feedback threads from other feedback threads.
Can we use the state-name in case to separate the threads by giving all student feedback threads a state-name of "![student-feedback]" Considering we already have the state name in the subject of the feedback.

Thanks!

[seanlip]

No, the conversation is too long to include here. We already have some functionality for showing playthroughs in the stats tab (talk to @pranavsid98 for details) and reusing that seems like it would be better.