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COMMON_ISSUES.rst

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Installation issues

  • Error "Could not download Oracle Cloud Infrastructure CLI install script" Usually happens when curl is not working, Please try the following:
    • Make sure you have internet connection
    • Make sure there is no proxy issue
  • Error "Python is not working correctly": Usually happens when python path is not setup correctly, Please try the following
    • If you have python installed, please make sure its path is setup correctly
    • Run "python --version" or "python3 --version" and make sure the version is correct

Offline Installation issues

  • Ubuntu
    • Error "System was unable to use venv, Please make sure Python3 venv is installed."
      • To fix the above error, please install the package "python3-venv" in the System and try the installation again
    • Error "command 'x86_64-linux-gnu-gcc' failed with exit status 1"
      • To fix the above error, please install the packages python3-dev, gcc and libssl-dev in the System and try the installation again
  • Oracle Linux, CentOS
    • Error "command 'gcc' failed with exit status 1"
      • To fix the above error, please install the packages gcc, zlib-devel, python3-devel and OpenSSL 1.1.1-latest in the System and try the installation again
  • Error " pip requires Python '>=3.7' but the running Python is 3.6.11"
    • To fix the above error, install python 3.7 or higher version of python <3.11

Troubleshooting

  • Error: Got unexpected extra arguments, can be caused by one of the following reasons
    • You are passing an extra argument to one of the parameters
    • One of the parameters has an invalid value
  • Service Errors
    • Any operation resulting in a service error causes an error of type "ServiceError" to be returned by the CLI. See API Errors