when i tried to upload the avatar image, the inboxes have been deleted from the panel

[Toninobandolero]

Hello and thanks for your effort.

I have been trying for a few days to configure chatwoot to work independently on my VPS. It has been quite difficult to carry it out.
Today my web inbox have been deleted from the panel. This is a really bad thing, 😫 and I have no idea what is going on. I recreate it, it works for a few minutes, and when I make some change, like adding Dialogflow, the input just disappears.

Now each time a create a new inbox and refresh the page, it dissapear
Do you have any idea what it could be due to?

[Toninobandolero]

my-server | I, [2022-01-25T19:49:18.138513 #1] INFO -- : source=rack-timeout id=0f9e21d9-699e-4274-b080-fa45bfdbbed2 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:18.140274 #1] INFO -- : [0f9e21d9-699e-4274-b080-fa45bfdbbed2] Started POST "/api/v1/accounts/1/inboxes" for XX.XX.XXX.XXX at 2022-01-25 19:49:18 +0000
my-server | I, [2022-01-25T19:49:18.146090 #1] INFO -- : [0f9e21d9-699e-4274-b080-fa45bfdbbed2] Processing by Api::V1::Accounts::InboxesController#create as JSON
my-server | I, [2022-01-25T19:49:18.148272 #1] INFO -- : [0f9e21d9-699e-4274-b080-fa45bfdbbed2] Parameters: {"name"=>"Código Abierto", "greeting_enabled"=>"false", "greeting_message"=>"", "channel"=>{"selected_feature_flags"=>[""], "type"=>"web_widget", "website_url"=>"https://codigoabierto.xyz", "widget_color"=>"#009CE0", "welcome_title"=>"", "welcome_tagline"=>""}, "account_id"=>"1"}
my-server | I, [2022-01-25T19:49:18.247782 #1] INFO -- : [0f9e21d9-699e-4274-b080-fa45bfdbbed2] Rendered api/v1/accounts/inboxes/create.json.jbuilder (Duration: 13.0ms | Allocations: 1228)
my-server | I, [2022-01-25T19:49:18.256262 #1] INFO -- : [0f9e21d9-699e-4274-b080-fa45bfdbbed2] Completed 200 OK in 108ms (Views: 12.4ms | ActiveRecord: 33.3ms | Allocations: 9384)
my-server | I, [2022-01-25T19:49:18.257617 #1] INFO -- : source=rack-timeout id=0f9e21d9-699e-4274-b080-fa45bfdbbed2 timeout=15000ms service=119ms state=completed
my-server | I, [2022-01-25T19:49:18.364436 #1] INFO -- : source=rack-timeout id=eaf94814-5d26-4b37-94a6-c7755a73ca55 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:18.365273 #1] INFO -- : [eaf94814-5d26-4b37-94a6-c7755a73ca55] Started GET "/api/v1/accounts/1/agents" for XX.XX.XXX.XXX at 2022-01-25 19:49:18 +0000
my-server | I, [2022-01-25T19:49:18.370103 #1] INFO -- : [eaf94814-5d26-4b37-94a6-c7755a73ca55] Processing by Api::V1::Accounts::AgentsController#index as JSON
my-server | I, [2022-01-25T19:49:18.370441 #1] INFO -- : [eaf94814-5d26-4b37-94a6-c7755a73ca55] Parameters: {"account_id"=>"1"}
my-server | I, [2022-01-25T19:49:18.425529 #1] INFO -- : [eaf94814-5d26-4b37-94a6-c7755a73ca55] Rendered api/v1/accounts/agents/index.json.jbuilder (Duration: 40.7ms | Allocations: 1957)
my-server | I, [2022-01-25T19:49:18.433584 #1] INFO -- : [eaf94814-5d26-4b37-94a6-c7755a73ca55] Completed 200 OK in 63ms (Views: 37.7ms | ActiveRecord: 10.8ms | Allocations: 4564)
my-server | I, [2022-01-25T19:49:18.435812 #1] INFO -- : source=rack-timeout id=eaf94814-5d26-4b37-94a6-c7755a73ca55 timeout=15000ms service=71ms state=completed
my-server | I, [2022-01-25T19:49:21.249735 #1] INFO -- : source=rack-timeout id=4d2a9aef-5965-4057-8466-95fb1be91a1d timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:21.251011 #1] INFO -- : [4d2a9aef-5965-4057-8466-95fb1be91a1d] Started PATCH "/api/v1/accounts/1/inbox_members" for XX.XX.XXX.XXX at 2022-01-25 19:49:21 +0000
my-server | I, [2022-01-25T19:49:21.256983 #1] INFO -- : [4d2a9aef-5965-4057-8466-95fb1be91a1d] Processing by Api::V1::Accounts::InboxMembersController#update as JSON
my-server | I, [2022-01-25T19:49:21.257165 #1] INFO -- : [4d2a9aef-5965-4057-8466-95fb1be91a1d] Parameters: {"inbox_id"=>12, "user_ids"=>[1], "account_id"=>"1", "inbox_member"=>{"inbox_id"=>12}}
my-server | I, [2022-01-25T19:49:21.319110 #1] INFO -- : [4d2a9aef-5965-4057-8466-95fb1be91a1d] Rendered api/v1/accounts/inbox_members/update.json.jbuilder (Duration: 23.6ms | Allocations: 1954)
my-server | I, [2022-01-25T19:49:21.323401 #1] INFO -- : [4d2a9aef-5965-4057-8466-95fb1be91a1d] Completed 200 OK in 66ms (Views: 20.8ms | ActiveRecord: 16.1ms | Allocations: 6364)
my-server | I, [2022-01-25T19:49:21.325213 #1] INFO -- : source=rack-timeout id=4d2a9aef-5965-4057-8466-95fb1be91a1d timeout=15000ms service=75ms state=completed
my-server | I, [2022-01-25T19:49:23.860693 #1] INFO -- : source=rack-timeout id=ffa50cf3-1267-41dc-8026-3ac517809c7c timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:23.862432 #1] INFO -- : source=rack-timeout id=c66091fc-46d1-4225-82a5-c53d610093c5 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:23.864845 #1] INFO -- : source=rack-timeout id=aec28b49-df2d-4248-844f-94ae5e243219 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:23.868406 #1] INFO -- : source=rack-timeout id=8231f448-9bfd-40a2-9803-3ecbc4f27ea8 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:23.871384 #1] INFO -- : [ffa50cf3-1267-41dc-8026-3ac517809c7c] Started GET "/api/v1/accounts/1/agents" for XX.XX.XXX.XXX at 2022-01-25 19:49:23 +0000
my-server | I, [2022-01-25T19:49:23.875119 #1] INFO -- : [8231f448-9bfd-40a2-9803-3ecbc4f27ea8] Started GET "/api/v1/accounts/1/teams" for XX.XX.XXX.XXX at 2022-01-25 19:49:23 +0000
my-server | I, [2022-01-25T19:49:23.873351 #1] INFO -- : [c66091fc-46d1-4225-82a5-c53d610093c5] Started GET "/api/v1/accounts/1/inboxes" for XX.XX.XXX.XXX at 2022-01-25 19:49:23 +0000
my-server | I, [2022-01-25T19:49:23.872404 #1] INFO -- : [aec28b49-df2d-4248-844f-94ae5e243219] Started GET "/api/v1/accounts/1/labels" for XX.XX.XXX.XXX at 2022-01-25 19:49:23 +0000
my-server | I, [2022-01-25T19:49:23.878441 #1] INFO -- : [ffa50cf3-1267-41dc-8026-3ac517809c7c] Processing by Api::V1::Accounts::AgentsController#index as JSON
my-server | I, [2022-01-25T19:49:23.880003 #1] INFO -- : [ffa50cf3-1267-41dc-8026-3ac517809c7c] Parameters: {"account_id"=>"1"}
my-server | I, [2022-01-25T19:49:23.882422 #1] INFO -- : [8231f448-9bfd-40a2-9803-3ecbc4f27ea8] Processing by Api::V1::Accounts::TeamsController#index as JSON
my-server | I, [2022-01-25T19:49:23.887242 #1] INFO -- : [8231f448-9bfd-40a2-9803-3ecbc4f27ea8] Parameters: {"account_id"=>"1"}
my-server | I, [2022-01-25T19:49:23.887074 #1] INFO -- : [c66091fc-46d1-4225-82a5-c53d610093c5] Processing by Api::V1::Accounts::InboxesController#index as JSON
my-server | I, [2022-01-25T19:49:23.887878 #1] INFO -- : [c66091fc-46d1-4225-82a5-c53d610093c5] Parameters: {"account_id"=>"1"}
my-server | I, [2022-01-25T19:49:23.915201 #1] INFO -- : [aec28b49-df2d-4248-844f-94ae5e243219] Processing by Api::V1::Accounts::LabelsController#index as JSON
my-server | I, [2022-01-25T19:49:23.924456 #1] INFO -- : [aec28b49-df2d-4248-844f-94ae5e243219] Parameters: {"account_id"=>"1"}
my-server | I, [2022-01-25T19:49:23.959327 #1] INFO -- : [aec28b49-df2d-4248-844f-94ae5e243219] Rendered api/v1/accounts/labels/index.json.jbuilder (Duration: 3.8ms | Allocations: 160)
my-server | I, [2022-01-25T19:49:23.977053 #1] INFO -- : [aec28b49-df2d-4248-844f-94ae5e243219] Completed 200 OK in 52ms (Views: 4.5ms | ActiveRecord: 15.5ms | Allocations: 3982)
my-server | I, [2022-01-25T19:49:23.983839 #1] INFO -- : source=rack-timeout id=aec28b49-df2d-4248-844f-94ae5e243219 timeout=15000ms service=119ms state=completed
my-server | I, [2022-01-25T19:49:23.996867 #1] INFO -- : [ffa50cf3-1267-41dc-8026-3ac517809c7c] Rendered api/v1/accounts/agents/index.json.jbuilder (Duration: 91.9ms | Allocations: 8569)
my-server | I, [2022-01-25T19:49:24.008742 #1] INFO -- : [8231f448-9bfd-40a2-9803-3ecbc4f27ea8] Rendered api/v1/accounts/teams/index.json.jbuilder (Duration: 21.2ms | Allocations: 1653)
my-server | I, [2022-01-25T19:49:24.031890 #1] INFO -- : [ffa50cf3-1267-41dc-8026-3ac517809c7c] Completed 200 OK in 149ms (Views: 67.5ms | ActiveRecord: 58.6ms | Allocations: 13612)
my-server | I, [2022-01-25T19:49:24.041488 #1] INFO -- : source=rack-timeout id=ffa50cf3-1267-41dc-8026-3ac517809c7c timeout=15000ms service=181ms state=completed
my-server | I, [2022-01-25T19:49:24.039302 #1] INFO -- : [8231f448-9bfd-40a2-9803-3ecbc4f27ea8] Completed 200 OK in 152ms (Views: 38.0ms | ActiveRecord: 68.4ms | Allocations: 13110)
my-server | I, [2022-01-25T19:49:24.047854 #1] INFO -- : source=rack-timeout id=8231f448-9bfd-40a2-9803-3ecbc4f27ea8 timeout=15000ms service=179ms state=completed
my-server | I, [2022-01-25T19:49:24.056482 #1] INFO -- : [c66091fc-46d1-4225-82a5-c53d610093c5] Rendered api/v1/accounts/inboxes/index.json.jbuilder (Duration: 39.9ms | Allocations: 2834)
my-server | I, [2022-01-25T19:49:24.057711 #1] INFO -- : [c66091fc-46d1-4225-82a5-c53d610093c5] Completed 500 Internal Server Error in 170ms (ActiveRecord: 81.8ms | Allocations: 14719)
my-server | F, [2022-01-25T19:49:24.062826 #1] FATAL -- : [c66091fc-46d1-4225-82a5-c53d610093c5]
my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] ActionView::Template::Error (Missing host to link to! Please provide the :host parameter, set default_url_options[:host], or set :only_path to true):
my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] 1: json.id resource.id
my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] 2: json.avatar_url resource.try(:avatar_url)
my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] 3: json.channel_id resource.channel_id
my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] 4: json.name resource.name
my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] 5: json.channel_type resource.channel_type
my-server | [c66091fc-46d1-4225-82a5-c53d610093c5]
my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] app/models/concerns/avatarable.rb:13:in avatar_url' my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] app/views/api/v1/models/_inbox.json.jbuilder:2 my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] app/views/api/v1/accounts/inboxes/index.json.jbuilder:3 my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] app/views/api/v1/accounts/inboxes/index.json.jbuilder:2 my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] app/views/api/v1/accounts/inboxes/index.json.jbuilder:1 my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] app/controllers/concerns/switch_locale.rb:24:in set_locale'
my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] app/controllers/concerns/switch_locale.rb:16:in switch_locale_using_account_locale' my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] app/controllers/concerns/request_exception_handler.rb:11:in handle_with_exception'
my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] app/controllers/concerns/switch_locale.rb:24:in set_locale' my-server | [c66091fc-46d1-4225-82a5-c53d610093c5] app/controllers/concerns/switch_locale.rb:11:in switch_locale'
my-server | I, [2022-01-25T19:49:24.063488 #1] INFO -- : source=rack-timeout id=c66091fc-46d1-4225-82a5-c53d610093c5 timeout=15000ms service=201ms state=completed
my-server | I, [2022-01-25T19:49:24.155230 #1] INFO -- : source=rack-timeout id=0d1ff5ec-22bb-4a56-b926-59777fdc1255 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:24.156705 #1] INFO -- : [0d1ff5ec-22bb-4a56-b926-59777fdc1255] Started GET "/api/v1/accounts/1/inbox_members/12" for XX.XX.XXX.XXX at 2022-01-25 19:49:24 +0000
my-server | I, [2022-01-25T19:49:24.161492 #1] INFO -- : [0d1ff5ec-22bb-4a56-b926-59777fdc1255] Processing by Api::V1::Accounts::InboxMembersController#show as JSON
my-server | I, [2022-01-25T19:49:24.161684 #1] INFO -- : [0d1ff5ec-22bb-4a56-b926-59777fdc1255] Parameters: {"account_id"=>"1", "inbox_id"=>"12"}
my-server | I, [2022-01-25T19:49:24.222091 #1] INFO -- : [0d1ff5ec-22bb-4a56-b926-59777fdc1255] Rendered api/v1/accounts/inbox_members/show.json.jbuilder (Duration: 27.8ms | Allocations: 1919)
my-server | I, [2022-01-25T19:49:24.227182 #1] INFO -- : [0d1ff5ec-22bb-4a56-b926-59777fdc1255] Completed 200 OK in 65ms (Views: 22.7ms | ActiveRecord: 13.7ms | Allocations: 5702)
my-server | I, [2022-01-25T19:49:24.228834 #1] INFO -- : source=rack-timeout id=0d1ff5ec-22bb-4a56-b926-59777fdc1255 timeout=15000ms service=74ms state=completed
my-server | I, [2022-01-25T19:49:26.601632 #1] INFO -- : source=rack-timeout id=16582dff-2ec2-409b-91a9-8180b1705720 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:26.602778 #1] INFO -- : [16582dff-2ec2-409b-91a9-8180b1705720] Started PATCH "/api/v1/accounts/1/inboxes/12" for XX.XX.XXX.XXX at 2022-01-25 19:49:26 +0000
my-server | I, [2022-01-25T19:49:26.610440 #1] INFO -- : [16582dff-2ec2-409b-91a9-8180b1705720] Processing by Api::V1::Accounts::InboxesController#update as JSON
my-server | I, [2022-01-25T19:49:26.610764 #1] INFO -- : [16582dff-2ec2-409b-91a9-8180b1705720] Parameters: {"name"=>"Código Abierto", "enable_auto_assignment"=>"true", "enable_email_collect"=>"true", "csat_survey_enabled"=>"false", "allow_messages_after_resolved"=>"true", "greeting_enabled"=>"false", "greeting_message"=>"", "channel"=>{"selected_feature_flags"=>[""], "widget_color"=>"#009CE0", "website_url"=>"https://xxxx.xxxx", "webhook_url"=>"undefined", "welcome_title"=>"", "welcome_tagline"=>"", "reply_time"=>"in_a_few_minutes", "hmac_mandatory"=>"false", "tweets_enabled"=>"false"}, "account_id"=>"1", "id"=>"12"}
my-server | I, [2022-01-25T19:49:26.702515 #1] INFO -- : [16582dff-2ec2-409b-91a9-8180b1705720] Rendered api/v1/accounts/inboxes/update.json.jbuilder (Duration: 16.2ms | Allocations: 1299)
my-server | I, [2022-01-25T19:49:26.709655 #1] INFO -- : [16582dff-2ec2-409b-91a9-8180b1705720] Completed 200 OK in 99ms (Views: 19.6ms | ActiveRecord: 20.0ms | Allocations: 7493)
my-server | I, [2022-01-25T19:49:26.711199 #1] INFO -- : source=rack-timeout id=16582dff-2ec2-409b-91a9-8180b1705720 timeout=15000ms service=110ms state=completed
my-server | I, [2022-01-25T19:49:29.971905 #1] INFO -- : RoomChannel#update_presence
my-server | I, [2022-01-25T19:49:32.687788 #1] INFO -- : source=rack-timeout id=4631f071-6211-4749-867b-16538ac90e05 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:32.688614 #1] INFO -- : [4631f071-6211-4749-867b-16538ac90e05] Started PATCH "/api/v1/accounts/1/inboxes/12" for XX.XX.XXX.XXX at 2022-01-25 19:49:32 +0000
my-server | I, [2022-01-25T19:49:32.695994 #1] INFO -- : [4631f071-6211-4749-867b-16538ac90e05] Processing by Api::V1::Accounts::InboxesController#update as JSON
my-server | I, [2022-01-25T19:49:32.696226 #1] INFO -- : [4631f071-6211-4749-867b-16538ac90e05] Parameters: {"name"=>"Código Abierto", "enable_auto_assignment"=>"true", "enable_email_collect"=>"true", "csat_survey_enabled"=>"false", "allow_messages_after_resolved"=>"true", "greeting_enabled"=>"false", "greeting_message"=>"", "channel"=>{"selected_feature_flags"=>["emoji_picker"], "widget_color"=>"#009CE0", "website_url"=>"https://xxxx.xxxx", "webhook_url"=>"undefined", "welcome_title"=>"", "welcome_tagline"=>"", "reply_time"=>"in_a_few_minutes", "hmac_mandatory"=>"false", "tweets_enabled"=>"false"}, "account_id"=>"1", "id"=>"12"}
my-server | I, [2022-01-25T19:49:32.759040 #1] INFO -- : [4631f071-6211-4749-867b-16538ac90e05] Rendered api/v1/accounts/inboxes/update.json.jbuilder (Duration: 8.5ms | Allocations: 1302)
my-server | I, [2022-01-25T19:49:32.763618 #1] INFO -- : [4631f071-6211-4749-867b-16538ac90e05] Completed 200 OK in 67ms (Views: 9.1ms | ActiveRecord: 15.6ms | Allocations: 7521)
my-server | I, [2022-01-25T19:49:32.765345 #1] INFO -- : source=rack-timeout id=4631f071-6211-4749-867b-16538ac90e05 timeout=15000ms service=78ms state=completed
my-server | I, [2022-01-25T19:49:41.406389 #1] INFO -- : source=rack-timeout id=acb1c7e2-5933-48f3-bade-aedfe935df80 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:41.409129 #1] INFO -- : [acb1c7e2-5933-48f3-bade-aedfe935df80] Started GET "/app/accounts/1/settings/inboxes/12" for XX.XX.XXX.XXX at 2022-01-25 19:49:41 +0000
my-server | I, [2022-01-25T19:49:41.415277 #1] INFO -- : [acb1c7e2-5933-48f3-bade-aedfe935df80] Processing by DashboardController#index as HTML
my-server | I, [2022-01-25T19:49:41.415473 #1] INFO -- : [acb1c7e2-5933-48f3-bade-aedfe935df80] Parameters: {"params"=>"accounts/1/settings/inboxes/12"}
my-server | I, [2022-01-25T19:49:41.432278 #1] INFO -- : [acb1c7e2-5933-48f3-bade-aedfe935df80] Rendered dashboard/index.html.erb within layouts/vueapp (Duration: 0.1ms | Allocations: 4)
my-server | I, [2022-01-25T19:49:41.443835 #1] INFO -- : [acb1c7e2-5933-48f3-bade-aedfe935df80] Rendered layout layouts/vueapp.html.erb (Duration: 11.7ms | Allocations: 1401)
my-server | I, [2022-01-25T19:49:41.444894 #1] INFO -- : [acb1c7e2-5933-48f3-bade-aedfe935df80] Completed 200 OK in 29ms (Views: 14.4ms | ActiveRecord: 0.0ms | Allocations: 3375)
my-server | I, [2022-01-25T19:49:41.447453 #1] INFO -- : source=rack-timeout id=acb1c7e2-5933-48f3-bade-aedfe935df80 timeout=15000ms service=41ms state=completed
my-server | I, [2022-01-25T19:49:42.160941 #1] INFO -- : source=rack-timeout id=ddef6044-ea20-4371-97e4-5bef5c69c36d timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:42.165686 #1] INFO -- : source=rack-timeout id=6739e207-936c-45de-babe-1186014129d9 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:42.163910 #1] INFO -- : source=rack-timeout id=19354de2-998d-4293-b011-9da2c8d78534 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:42.167979 #1] INFO -- : source=rack-timeout id=839b6279-7e15-43b6-a75d-521ba2b7f8d8 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:42.162527 #1] INFO -- : source=rack-timeout id=27106e94-37b8-4ec2-aa24-aee94032afd8 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:42.171823 #1] INFO -- : [19354de2-998d-4293-b011-9da2c8d78534] Started GET "/api/v1/accounts/1/custom_attribute_definitions" for XX.XX.XXX.XXX at 2022-01-25 19:49:42 +0000
my-server | I, [2022-01-25T19:49:42.176553 #1] INFO -- : [19354de2-998d-4293-b011-9da2c8d78534] Processing by Api::V1::Accounts::CustomAttributeDefinitionsController#index as JSON
my-server | I, [2022-01-25T19:49:42.177413 #1] INFO -- : [19354de2-998d-4293-b011-9da2c8d78534] Parameters: {"account_id"=>"1"}
my-server | I, [2022-01-25T19:49:42.182184 #1] INFO -- : [27106e94-37b8-4ec2-aa24-aee94032afd8] Started GET "/api/v1/accounts/1/teams" for XX.XX.XXX.XXX at 2022-01-25 19:49:42 +0000
my-server | I, [2022-01-25T19:49:42.178261 #1] INFO -- : [839b6279-7e15-43b6-a75d-521ba2b7f8d8] Started GET "/api/v1/accounts/1/inboxes" for XX.XX.XXX.XXX at 2022-01-25 19:49:42 +0000
my-server | I, [2022-01-25T19:49:42.177163 #1] INFO -- : [6739e207-936c-45de-babe-1186014129d9] Started GET "/api/v1/accounts/1/labels" for XX.XX.XXX.XXX at 2022-01-25 19:49:42 +0000
my-server | I, [2022-01-25T19:49:42.170372 #1] INFO -- : [ddef6044-ea20-4371-97e4-5bef5c69c36d] Started GET "/api/v1/accounts/1/notifications/unread_count" for XX.XX.XXX.XXX at 2022-01-25 19:49:42 +0000
my-server | I, [2022-01-25T19:49:42.190176 #1] INFO -- : [27106e94-37b8-4ec2-aa24-aee94032afd8] Processing by Api::V1::Accounts::TeamsController#index as JSON
my-server | I, [2022-01-25T19:49:42.190805 #1] INFO -- : [27106e94-37b8-4ec2-aa24-aee94032afd8] Parameters: {"account_id"=>"1"}
my-server | I, [2022-01-25T19:49:42.192557 #1] INFO -- : [839b6279-7e15-43b6-a75d-521ba2b7f8d8] Processing by Api::V1::Accounts::InboxesController#index as JSON
my-server | I, [2022-01-25T19:49:42.196574 #1] INFO -- : [839b6279-7e15-43b6-a75d-521ba2b7f8d8] Parameters: {"account_id"=>"1"}
my-server | I, [2022-01-25T19:49:42.203040 #1] INFO -- : [6739e207-936c-45de-babe-1186014129d9] Processing by Api::V1::Accounts::LabelsController#index as JSON
my-server | I, [2022-01-25T19:49:42.204334 #1] INFO -- : [6739e207-936c-45de-babe-1186014129d9] Parameters: {"account_id"=>"1"}
my-server | I, [2022-01-25T19:49:42.217532 #1] INFO -- : [ddef6044-ea20-4371-97e4-5bef5c69c36d] Processing by Api::V1::Accounts::NotificationsController#unread_count as JSON
my-server | I, [2022-01-25T19:49:42.217753 #1] INFO -- : [ddef6044-ea20-4371-97e4-5bef5c69c36d] Parameters: {"account_id"=>"1"}
my-server | I, [2022-01-25T19:49:42.227362 #1] INFO -- : [19354de2-998d-4293-b011-9da2c8d78534] Rendered api/v1/accounts/custom_attribute_definitions/index.json.jbuilder (Duration: 15.3ms | Allocations: 1991)
my-server | I, [2022-01-25T19:49:42.245143 #1] INFO -- : [19354de2-998d-4293-b011-9da2c8d78534] Completed 200 OK in 66ms (Views: 16.7ms | ActiveRecord: 34.1ms | Allocations: 10578)
my-server | I, [2022-01-25T19:49:42.246538 #1] INFO -- : source=rack-timeout id=19354de2-998d-4293-b011-9da2c8d78534 timeout=15000ms service=83ms state=completed
my-server | I, [2022-01-25T19:49:42.255425 #1] INFO -- : source=rack-timeout id=2950a0fc-e560-49e3-a08d-5125050b7d94 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:42.256758 #1] INFO -- : [27106e94-37b8-4ec2-aa24-aee94032afd8] Rendered api/v1/accounts/teams/index.json.jbuilder (Duration: 17.6ms | Allocations: 1933)
my-server | I, [2022-01-25T19:49:42.273205 #1] INFO -- : [2950a0fc-e560-49e3-a08d-5125050b7d94] Started GET "/api/v1/accounts/1/agents" for XX.XX.XXX.XXX at 2022-01-25 19:49:42 +0000
my-server | I, [2022-01-25T19:49:42.277747 #1] INFO -- : [2950a0fc-e560-49e3-a08d-5125050b7d94] Processing by Api::V1::Accounts::AgentsController#index as JSON
my-server | I, [2022-01-25T19:49:42.278308 #1] INFO -- : [2950a0fc-e560-49e3-a08d-5125050b7d94] Parameters: {"account_id"=>"1"}
my-server | I, [2022-01-25T19:49:42.292111 #1] INFO -- : [27106e94-37b8-4ec2-aa24-aee94032afd8] Completed 200 OK in 98ms (Views: 4.6ms | ActiveRecord: 72.5ms | Allocations: 13840)
my-server | I, [2022-01-25T19:49:42.293667 #1] INFO -- : source=rack-timeout id=27106e94-37b8-4ec2-aa24-aee94032afd8 timeout=15000ms service=131ms state=completed
my-server | I, [2022-01-25T19:49:42.298222 #1] INFO -- : [6739e207-936c-45de-babe-1186014129d9] Rendered api/v1/accounts/labels/index.json.jbuilder (Duration: 12.0ms | Allocations: 1509)
my-server | I, [2022-01-25T19:49:42.306554 #1] INFO -- : [ddef6044-ea20-4371-97e4-5bef5c69c36d] Completed 200 OK in 89ms (Views: 0.4ms | ActiveRecord: 69.9ms | Allocations: 10827)
my-server | I, [2022-01-25T19:49:42.318164 #1] INFO -- : source=rack-timeout id=ddef6044-ea20-4371-97e4-5bef5c69c36d timeout=15000ms service=156ms state=completed
my-server | I, [2022-01-25T19:49:42.324243 #1] INFO -- : [6739e207-936c-45de-babe-1186014129d9] Completed 200 OK in 119ms (Views: 13.5ms | ActiveRecord: 75.6ms | Allocations: 14109)
my-server | I, [2022-01-25T19:49:42.327917 #1] INFO -- : source=rack-timeout id=6739e207-936c-45de-babe-1186014129d9 timeout=15000ms service=160ms state=completed
my-server | I, [2022-01-25T19:49:42.331228 #1] INFO -- : source=rack-timeout id=d0323d20-9abb-464a-bcba-5fefeeb47f69 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:42.342103 #1] INFO -- : [d0323d20-9abb-464a-bcba-5fefeeb47f69] Started GET "/api/v1/accounts/1/teams" for XX.XX.XXX.XXX at 2022-01-25 19:49:42 +0000
my-server | I, [2022-01-25T19:49:42.348677 #1] INFO -- : [839b6279-7e15-43b6-a75d-521ba2b7f8d8] Rendered api/v1/accounts/inboxes/index.json.jbuilder (Duration: 59.0ms | Allocations: 5409)
my-server | I, [2022-01-25T19:49:42.359808 #1] INFO -- : source=rack-timeout id=50d3ed69-993f-490c-a4d4-975eeed6a7b2 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:42.362751 #1] INFO -- : [d0323d20-9abb-464a-bcba-5fefeeb47f69] Processing by Api::V1::Accounts::TeamsController#index as JSON
my-server | I, [2022-01-25T19:49:42.365225 #1] INFO -- : [d0323d20-9abb-464a-bcba-5fefeeb47f69] Parameters: {"account_id"=>"1"}
my-server | I, [2022-01-25T19:49:42.364820 #1] INFO -- : source=rack-timeout id=ede84a33-ff60-4e42-849b-a2716584db5d timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:42.375588 #1] INFO -- : [ede84a33-ff60-4e42-849b-a2716584db5d] Started GET "/auth/validate_token" for XX.XX.XXX.XXX at 2022-01-25 19:49:42 +0000
my-server | I, [2022-01-25T19:49:42.363699 #1] INFO -- : [839b6279-7e15-43b6-a75d-521ba2b7f8d8] Completed 500 Internal Server Error in 167ms (ActiveRecord: 90.4ms | Allocations: 19889)
my-server | I, [2022-01-25T19:49:42.365956 #1] INFO -- : [50d3ed69-993f-490c-a4d4-975eeed6a7b2] Started GET "/api/v1/accounts/1/labels" for XX.XX.XXX.XXX at 2022-01-25 19:49:42 +0000
my-server | I, [2022-01-25T19:49:42.393736 #1] INFO -- : [ede84a33-ff60-4e42-849b-a2716584db5d] Processing by DeviseOverrides::TokenValidationsController#validate_token as HTML
my-server | F, [2022-01-25T19:49:42.403365 #1] FATAL -- : [839b6279-7e15-43b6-a75d-521ba2b7f8d8]
my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] ActionView::Template::Error (Missing host to link to! Please provide the :host parameter, set default_url_options[:host], or set :only_path to true):
my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] 1: json.id resource.id
my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] 2: json.avatar_url resource.try(:avatar_url)
my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] 3: json.channel_id resource.channel_id
my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] 4: json.name resource.name
my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] 5: json.channel_type resource.channel_type
my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8]
my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] app/models/concerns/avatarable.rb:13:in avatar_url' my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] app/views/api/v1/models/_inbox.json.jbuilder:2 my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] app/views/api/v1/accounts/inboxes/index.json.jbuilder:3 my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] app/views/api/v1/accounts/inboxes/index.json.jbuilder:2 my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] app/views/api/v1/accounts/inboxes/index.json.jbuilder:1 my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] app/controllers/concerns/switch_locale.rb:24:in set_locale'
my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] app/controllers/concerns/switch_locale.rb:16:in switch_locale_using_account_locale' my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] app/controllers/concerns/request_exception_handler.rb:11:in handle_with_exception'
my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] app/controllers/concerns/switch_locale.rb:24:in set_locale' my-server | [839b6279-7e15-43b6-a75d-521ba2b7f8d8] app/controllers/concerns/switch_locale.rb:11:in switch_locale'
my-server | I, [2022-01-25T19:49:42.422568 #1] INFO -- : source=rack-timeout id=839b6279-7e15-43b6-a75d-521ba2b7f8d8 timeout=15000ms service=255ms state=completed
my-server | I, [2022-01-25T19:49:42.429111 #1] INFO -- : source=rack-timeout id=195c3b08-20ea-4e92-a141-d054b3b55385 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:42.436288 #1] INFO -- : [50d3ed69-993f-490c-a4d4-975eeed6a7b2] Processing by Api::V1::Accounts::LabelsController#index as JSON
my-server | I, [2022-01-25T19:49:42.436529 #1] INFO -- : [50d3ed69-993f-490c-a4d4-975eeed6a7b2] Parameters: {"account_id"=>"1"}
my-server | I, [2022-01-25T19:49:42.421930 #1] INFO -- : [2950a0fc-e560-49e3-a08d-5125050b7d94] Rendered api/v1/accounts/agents/index.json.jbuilder (Duration: 66.3ms | Allocations: 7512)
my-server | I, [2022-01-25T19:49:42.477186 #1] INFO -- : [d0323d20-9abb-464a-bcba-5fefeeb47f69] Rendered api/v1/accounts/teams/index.json.jbuilder (Duration: 4.2ms | Allocations: 198)
my-server | I, [2022-01-25T19:49:42.487056 #1] INFO -- : [195c3b08-20ea-4e92-a141-d054b3b55385] Started GET "/api/v1/accounts/1/" for XX.XX.XXX.XXX at 2022-01-25 19:49:42 +0000
my-server | I, [2022-01-25T19:49:42.492427 #1] INFO -- : [2950a0fc-e560-49e3-a08d-5125050b7d94] Completed 200 OK in 212ms (Views: 69.8ms | ActiveRecord: 74.2ms | Allocations: 21320)
my-server | I, [2022-01-25T19:49:42.494302 #1] INFO -- : source=rack-timeout id=2950a0fc-e560-49e3-a08d-5125050b7d94 timeout=15000ms service=239ms state=completed
my-server | I, [2022-01-25T19:49:42.500485 #1] INFO -- : [d0323d20-9abb-464a-bcba-5fefeeb47f69] Completed 200 OK in 130ms (Views: 5.6ms | ActiveRecord: 100.7ms | Allocations: 12123)
my-server | I, [2022-01-25T19:49:42.502152 #1] INFO -- : source=rack-timeout id=d0323d20-9abb-464a-bcba-5fefeeb47f69 timeout=15000ms service=171ms state=completed
my-server | I, [2022-01-25T19:49:42.507518 #1] INFO -- : [195c3b08-20ea-4e92-a141-d054b3b55385] Processing by Api::V1::AccountsController#show as JSON
my-server | I, [2022-01-25T19:49:42.517243 #1] INFO -- : [195c3b08-20ea-4e92-a141-d054b3b55385] Parameters: {"id"=>"1"}
my-server | I, [2022-01-25T19:49:42.549388 #1] INFO -- : [50d3ed69-993f-490c-a4d4-975eeed6a7b2] Rendered api/v1/accounts/labels/index.json.jbuilder (Duration: 64.9ms | Allocations: 4947)
my-server | I, [2022-01-25T19:49:42.556621 #1] INFO -- : [50d3ed69-993f-490c-a4d4-975eeed6a7b2] Completed 200 OK in 120ms (Views: 23.3ms | ActiveRecord: 77.9ms | Allocations: 9252)
my-server | I, [2022-01-25T19:49:42.558931 #1] INFO -- : source=rack-timeout id=50d3ed69-993f-490c-a4d4-975eeed6a7b2 timeout=15000ms service=199ms state=completed
my-server | I, [2022-01-25T19:49:42.516838 #1] INFO -- : source=rack-timeout id=2d291512-a5d0-455c-910e-640590e3c1e6 timeout=15000ms state=ready
my-server | I, [2022-01-25T19:49:42.573984 #1] INFO -- : [2d291512-a5d0-455c-910e-640590e3c1e6] Started GET "/api/v1/accounts/1/inbox_members/12" for XX.XX.XXX.XXX at 2022-01-25 19:49:42 +0000
my-server | I, [2022-01-25T19:49:42.580475 #1] INFO -- : [195c3b08-20ea-4e92-a141-d054b3b55385] Rendered api/v1/accounts/show.json.jbuilder (Duration: 0.9ms | Allocations: 164)
my-server | I, [2022-01-25T19:49:42.587261 #1] INFO -- : [2d291512-a5d0-455c-910e-640590e3c1e6] Processing by Api::V1::Accounts::InboxMembersController#show as JSON
my-server | I, [2022-01-25T19:49:42.587839 #1] INFO -- : [2d291512-a5d0-455c-910e-640590e3c1e6] Parameters: {"account_id"=>"1", "inbox_id"=>"12"}
my-server | I, [2022-01-25T19:49:42.592760 #1] INFO -- : [195c3b08-20ea-4e92-a141-d054b3b55385] Completed 200 OK in 75ms (Views: 4.0ms | ActiveRecord: 23.8ms | Allocations: 6350)
my-server | I, [2022-01-25T19:49:42.595472 #1] INFO -- : source=rack-timeout id=195c3b08-20ea-4e92-a141-d054b3b55385 timeout=15000ms service=166ms state=completed
my-server | I, [2022-01-25T19:49:42.599911 #1] INFO -- : [ede84a33-ff60-4e42-849b-a2716584db5d] Rendered devise/token.json.jbuilder (Duration: 184.9ms | Allocations: 15745)
my-server | I, [2022-01-25T19:49:42.609231 #1] INFO -- : [ede84a33-ff60-4e42-849b-a2716584db5d] Completed 200 OK in 215ms (Views: 72.0ms | ActiveRecord: 129.6ms | Allocations: 18583)
my-server | I, [2022-01-25T19:49:42.610930 #1] INFO -- : source=rack-timeout id=ede84a33-ff60-4e42-849b-a2716584db5d timeout=15000ms service=246ms state=completed
my-server | I, [2022-01-25T19:49:42.659660 #1] INFO -- : [2d291512-a5d0-455c-910e-640590e3c1e6] Rendered api/v1/accounts/inbox_members/show.json.jbuilder (Duration: 23.5ms | Allocations: 1919)
my-server | I, [2022-01-25T19:49:42.665220 #1] INFO -- : [2d291512-a5d0-455c-910e-640590e3c1e6] Completed 200 OK in 77ms (Views: 20.0ms | ActiveRecord: 24.5ms | Allocations: 7368)
my-server | I, [2022-01-25T19:49:42.666582 #1] INFO -- : source=rack-timeout id=2d291512-a5d0-455c-910e-640590e3c1e6 timeout=15000ms service=150ms state=completed
my-server | I, [2022-01-25T19:49:50.319508 #1] INFO -- : RoomChannel#update_presence
my-server | I, [2022-01-25T19:50:09.524809 #1] INFO -- : RoomChannel#update_presence
^[[1;2Dmy-server | I, [2022-01-25T19:50:29.523565 #1] INFO -- : RoomChannel#update_presence
my-server | I, [2022-01-25T19:50:49.522018 #1] INFO -- : RoomChannel#update_presence
my-server | I, [2022-01-25T19:51:09.524109 #1] INFO -- : RoomChannel#update_presence

[sojan-official]

@Toninobandolero Have you configured a storage option for your chatwoot installation
https://www.chatwoot.com/docs/self-hosted/deployment/storage/supported-providers

Also have you configured the FRONTEND_UR env variable ?
https://www.chatwoot.com/docs/self-hosted/configuration/environment-variables#configure-frontend-url-domain

[Toninobandolero]

Thank you very much @sojan-official for your prompt response. I am very excited to launch chatwoot within my website.

Thanks to your answer about environment variables,

• I've added FRONTEND_URL='https://my-chatwoot-domain.tld' and definitely the inboxes stay and are no longer deleted on page refresh.

• I also add ACTIVE_STORAGE_SERVICE=local then the avatar upload is working fine

Thanks a lot.