Need help! S24 ultra plus build number but an s23 ultra plus software version. Cannot update to android 14. Play protect certificates not authenticated ?;

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Need help! S24 ultra plus build number but an s23 ultra plus software version. Cannot update to android 14. Play protect certificates not authenticated ?

I was given a phone and when I tried to update it said it was the latest version and under further investigation I see the build says s24 ultra plus but the software version says s23 ultra plus so really idk what kind of phone it even is or how this happened. Also it says the play protect certifications aren't authenticated. Can anyone help me figure out how to fix this issue. I have basic knowledge on Linux terminal and can follow instructions fairly well when it comes to commands and stuff I just can't find anything about this happening to others or how to fix it on my own apparently 😅. Was thinking using adb to manually update to android 14 I'm just like I said not even sure what kinda phone I'm dealing with because of the software and build being different 😅