I aproved for student pack, but can not use the co-pilot

[Zada5]

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I am a student at the university.
I submitted a request for a GitHub education pack, and I was in the mail and on the GitHub approved! I Can see the approval website.
I tried to connect to GitHub co-pilot - but it is not working! every time I tried there was the message: "I do not have a co-pilot account."
I looked in the QNA, and there was no answer to that. can anyone help?
Thanks

[davevad93]

Hi @Zada5 ,

If you are using the Copilot extension in VS Code make sure you are logged in with the GitHub account that has student benefits, if you're indeed connected with the right account try logging out and logging back in, if that still doesn't fix it you should contact support by creating a ticket here