Print (to PDF) Fails with 'invalid UTF-8 chars'

[dchurch24]

Hi, when trying to print from a 1.8 fresh install, the following appears.

I tested this in both Chrome and Firefox. There are no unusual characters in the text.

If I print the default 'osTicket Installed!' ticket, then it prints just fine.

Error text:
#0 /home/[_]/www/ticket/upload/include/mpdf/mpdf.php(3539): mPDF->purify_utf8_text(Object(PersonsName)) #1 /home/dave/www/ticket/upload/include/class.pdf.php(209): mPDF->WriteCell(55.000777777778, 7, Object(PersonsName), 1, 0, 'L', true) #2 /home/[__]/www/ticket/upload/include/class.pdf.php(44): Ticket2PDF->print() #3 /home/[**]/www/ticket/upload/include/class.ticket.php(1651): Ticket2PDF->Ticket2PDF(Object(Ticket), 'A4', NULL) #4 /home/dave/www/ticket/upload/scp/tickets.php(588): Ticket->pdfExport('A4', NULL) #5 {main}mPDF error: Text contains invalid UTF-8 character(s)

The ticket I attempted to print has 18 fields in a custom form, 14 of which are checkboxes. The other 4 are text. There are no 'odd' characters in the text fields.
I can provide this information to you via email if you need it.

I have the date formats set up as d/m/y (not sure if this will make a difference, but I thought it worth mentioning).

[dchurch24]

I have just discovered that this only occurs on Closed tickets. I re-opened this particular ticket on a hunch, clicked Print and it worked fine.

[greezybacon]

This is fixed with #204. Thanks for reporting it