Feature :: Auto Close for v1.10 #2917
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Add autoclose_duration and autoclose_status_id for Auto Close feature
Add AutoClose function for Auto Close feature
Add AutoClose function for Auto Close Feature
Add autoclose_duration and autoclose_status_id for Auto Close Feature
Add help tips for Auto Close feature
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This is an updated PR for the Auto Close feature #2152. This PR will work with v1.10 and also allows for admin to select the status from which will be used to automatically close tickets.
Need help:
class.ticket.phpline 3641$ticket->setStatus('3', 'Ticket Closed by the SYSTEM after '.$grace.' '.$plural.' of no activity.',$errors, false);