[1.5.0 Beta 1] Client crashes

[ser72]

Steps
Sync client to ownCloud user
Modify Account to sync same directory to same server with a different user ID
Sync will occur, then client will crash

Problem signature:
Problem Event Name: APPCRASH
Application Name: owncloud.exe
Application Version: 0.0.0.0
Application Timestamp: 52974a4a
Fault Module Name: libneon-27.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5283d92c
Exception Code: c0000005
Exception Offset: 00005c97
OS Version: 6.1.7601.2.1.0.256.49
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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[ogoffart]

Hi, looks similair to #1225

We need more information to be able to fix this problem. We need to be able to reproduce the problem. Or have a backtrace or log which would tell us what hapenned.

Thanks

[ser72]

@ogoffart This is 100% reproducible via the steps above:

Sync client to ownCloud user
Modify Account to sync same directory to same server with a different user ID
Sync will occur, then client will crash

[ogoffart]

I could not reproduce the crash on linux. I ran it with valgrind and i had one warning before the sync which i fixed in csync. (commit 3590db4)

Do you start a clean sync or keep local data?

[ogoffart]

I also could not reproduce the problem on Windows 8

[ser72]

I was testing on Windows 7. I kept local data

[ser72]

@ogoffart Just reproduced on Beta 2. Is there any specific information I can capture?

[ogoffart]

Would it be possible to provide a backtrace? Or at least the client log.
(use --logfile filename.log to save the log in a file)

[ser72]

@ogoffart Not sure how to get a backtrace -- but client logs are on S3 -- under Support/Client_issue/log_crash.txt

[dragotin]

I also can not reproduce that, not on Linux and also not on Win7

@ser72 I put a file gdb.zip to Support/Client_issues Can you unzip it on your windows machine and than run the client in the debugger?

You need to change into the gdb directory, and call

.\gdb.exe \program files\owncloud\owncloud.exe

and within gdb:

run --logwindow

Once the client crashes, type where and pass us the output please. Thanks!

[ser72]

@dragotin Crash dump is locatred on S3 in Support/Client_issues/crash.txt

[danimo]

@ser72 btw: whenever possible, please put the logs into a gist (https://gist.github.com/) and link them here so everyone can participate in debugging.

[ser72]

https://gist.github.com/ser72/7806378

[dragotin]

Can be close, @ser72 please retest with the next beta.