Open Source FAQ management system
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README.md

Open Source Frequently Asked Questions - manager

An easily adaptable FAQ module for websites.

osFAQ is a dynamic plugin FAQ-system for php based websites. It can be modified by developers to suit their own needs. Currently, only osTicket is supported by default.

osFAQ website - osTicket website.

osFaq is ideally suited to websites using a header and footer section. Its designed to be seamlessly integrated with minimal effort. Integration packs may be developed to support a number of other websites in the future.

Features:

  • Database driven using PHP/SQL.
  • Unlimited categories, sub-categories and FAQs.
  • Streamlined administration area for increased productivity.
  • User friendly design.
  • Uses pagination for the admin and user side.
  • Allows uploading FAQ attachments.
  • Allows uploading multiple images per FAQ or using images you uploaded previously.
  • Allows users to submit FAQS for approval/rejection.
  • Integrated WYSIWYG editor.
  • Integrated reCAPTCHA bot prevention for user submitted FAQs.
  • Categories and FAQs can be disabled/enabled.
  • Admin and User side search.
  • Keyword highlighting for user search.
  • Featured FAQ block: Display Featured, Popular and New FAQs on osTicket pages.
  • Optional SEO URL system.
  • Built in multilanguage support. English, German and Spanish translations supplied.
  • Built in XML sitemap generator for search engine robots.
  • RSS feed generator.
  • Install/Update wizard.
  • Open Source Software licensed under the GPLv3

Additional resources:

Support - Project Documentation - osFAQ at Sourceforge - Pre-packaged Downloads