Custom deployment to GCP: Failed to start your server.

[samanvp]

I followed guideline to bring up a custom deployment to GCP. Everything goes as expected (BTW, thanks for clear and detailed steps) until I authenticate and try to "Start my Server". It shows the Your server is starting up. You will be redirected automatically when it's ready for you. for a few minutes and then fails with this error message:

500 : Internal Server Error
Failed to start your server. Please contact admin.
You can try restarting your server from the home page.

In GCP Console I see the following error:

Error: ImagePullBackOff
Failed to pull image "pangeo/notebook:ce2f7f5": rpc error: code = Unknown desc = Error response from daemon: manifest for pangeo/notebook:ce2f7f5 not found
Error: ErrImagePull	Failed
pulling image "pangeo/notebook:ce2f7f5"

I am wondering what might be causing this?

Thanks for your help.

[jgerardsimcock]

Docker hub tags for pangeo don't show that commit. What about deploying from a different tag?

[samanvp]

Thanks for your quick respond.
How can I change that tag? I cannot see any setting in jupyter_config.yaml for changing it?

As a side note, in your guideline there is a inconsistency in yaml files name: you have both jupyter_config.yaml and jupyter-config.yaml

[samanvp]

I found it:
In Upgrade Cluster section one can update the helm chart version. For some reason some the versions are missing the corresponding Docker hub tags for pangeo.

Make sure select a version that also has a tag.

[kaipak]

I am also running into issues with the latest Helm chart releases and had to revert to earlier versions. I see that a new release just came out (v0.1.1-2d5c8b4) and so far, that seems to start up without issue.

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[stale]

This issue has been automatically closed because it had not seen recent activity. The issue can always be reopened at a later date.