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Customer development & charging as a service for SaaS products

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Lightfaden

Lightfaden

Lightfaden helps providers of SaaS products to develop their customers automatically. This includes customer help & support, verification and billing. So that you can focus on what really matters: your product.

TOC: About | Setup | Demo | Trivia

About

Learn more about Lightfaden.

Who is it for?

If you're providing a SaaS product, that's being used through some kind of portal, and you want to monetize this portal and/ or certain functionalities of it, Lightfaden is for you.

Lightfaden helps you to:

  • help your customers with onboarding and understanding your product right from the start
  • guide your customers whenever they need help with smart in-app-guides
  • charge your customers and generate invoices
  • advertise additional features and sell them

Demo

Check out the backend at https://app.lightfaden.io/

The frontend plugin can be found at: https://github.com/parcelLab/lightfaden-plugin

Setup

This repo is the backend service of Lightfaden. For the frontend, which handles the integration with your software, see: https://github.com/parcelLab/lightfaden-plugin

Trivia

The name comes from the German word Leitfaden (pronounced ˈlaɪ̯tˌfaːdn̩), which means guideline or field manual. The first part of the word leit comes from the German verb for to guide or to lead, and is pronounced like the English word light - this represents how easy to use Lightfaden is.

Lightfaden was created as part of the TechCrunch Disrupt Hackathon 2017 in Berlin. Learn more about the project here: https://devpost.com/software/lightfaden

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