Join event button not available

[rth]

We have seen reports of some users not seeing any join event button on the event page on https://ramp.studio (using ramp-board 0.6.2). For instance,

There were no obvious Javascript errors client side.

It looks like something in this logic is not quite right,

ramp-board/ramp-frontend/ramp_frontend/templates/event.html

Lines 63 to 76 in 6373bf0

	{% if approved %}
	<li class="btn-success" style="pointer-events: none;">
	<a>Event joined <span class="sr-only">(current)</span></a>
	</li>
	{% elif current_user.access_level in ['user', 'admin'] %} {% if
	asked %}
	<li class="btn-danger" style="pointer-events: none;">
	<a>Waiting approval... <span class="sr-only">(current)</span></a>
	</li>
	{% else %}
	<li class="btn-primary">
	<a href="/events/{{ event.name }}/sign_up">Join event <span class="sr-only">(current)</span></a>
	</li>
	{% endif %} {% endif %}

In particular, this was an event with event sign_up validation necessary. Users platform sign_up was validated (and they were logged-in).

The workaround is to manually append /sign_up to the URL (which works).

[maikia]

Do you think it might be a problem of a browser (do you know which one they used)? Do they see it when they use another browser? (I have seen similar issue but with the approve button when using firefox but not when using chrome)

[rth]

There were like 11 people out of 40 having this issue with different browsers (both Chrome and Firefox). That button is generated on the backend as far as I can tell, so browser shouldn't matter I think.

[joelgarde]

I had the issuer both with Firefox and Chromimum. Tried without ad-blocker with no success. Tried again after login-out and login-in again, still no button.

adding /sign_up to the challenge url gave me a notification.

[joelgarde]

I had the issuer both with Firefox and Chromimum. Tried without ad-blocker with no success. Tried again after login-out and login-in again, still no button.

adding /sign_up to the challenge url gave me a notification.

Update: The button did appear once the request was accepted.