PayTabs - CS-Cart

The official PayTabs CS-Cart Plugin

---

Installation

Install using Add-on method

1. Download the latest release
2. Navigate to: CS-Cart admin panel >> Add-ons >> Manage Add-ons >> Manual installation
3. Select "Local" then select the downloaded the Add-on zip file from your local disk
4. Click on Upload & install

Note:

If the Add-on does not appear or if it is not correctly installed, repeat the Upload step.

This happens sometimes when a previous version exists.

Install using FTP method

1. Download the latest release
2. Copy the files to your root cs-cart folder.
3. Navigate to: CS-Cart admin panel >> Add-ons >> Manage Add-ons
4. Locate PayTabs and clik on Install button

---

Activating the Plugin

1. Navigate to: "CS-Cart admin panel" >> Administration >> Payment methods
2. Click on Add Payment Method
3. Enter "PayTabs" in the Name field, select PayTabs from the Processor list, use the provided 'paytabs_logo.png' as the Icon
4. Click Create
5. Edit the newly added Payment Method and navigate to the Configure tab and supply your PayTabs Credentials

---

Refund feature

Enable Refund

Go to Add-ons and active RMA Add-on.

Docs: https://docs.cs-cart.com/latest/user_guide/addons/rma/index.html

Store admin notes

Make sure that return feature is enabled for all products (Enabled by default)

1. Navigate to: CS-Cart admin panel >> Products >> Products >> open any product
2. Open Add-ons tab
3. Double check RMA section, Returnable checkbox

Manage the Refund requests

1. Navigate to CS-Cart admin panel >> Orders >> Return Requests
2. Select the request
3. Open the Actions tab
4. Set the new status (Approved or Completed)
5. Save

Customer steps

To request a Refund:

1. Navigate to the order details page
2. Click on Request a replacement or a refund
3. Select Refund, selecte the products & quantities, add any comments
4. Click Return

Notes:

1. Order status should be Completed to allow Return requests

---

Note

Clear cache from var\cache\templates\backend before reinstalling the plugin.

---

Log Access

PayTabs custom log

1. Access debug_paytabs.log file found at: /var/debug_paytabs.log

---

Done