Ticket Tracking System

Ticket Tracking System uses Spring for development (Spring boot / Spring MVC).

Main branch, the front end is developed with thymeleaf modern. Ticket-tracking-system-backend is a B/E system designed using Restful API, which can be executed using Postman or curl.

Authority table

Environmental requirements

• Win10 / Ubuntu 18.04
• This project use IntelliJ IDEA
• MongoDB(NoSql)
• JDK 11.0.8
• Embedded Tomcat 9.0.17
• Maven 4.0

Mockup UI

• Login
• Add User
• Edit User
• Create Ticket
• Update Ticket
• Dashboard

Use Case

• Bug Type Ticket
• Test Case
• Feature Request Type

System Flow

• Main Flow
• Admin Add User
• PM Flow
• QA Flow
• RD Flow

Data Model

• MongoDB

Class Diagram

• Controller

  • AuthController
  • PM Controller
  • QA Controller
  • RD Controller

• Config

  • Config

• API Version

  • TicketController
  • UserController

System Demo

• Demo & document

API document

API document are designed using swagger.

• API