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Pinpoint Apdex Scores?? #4044

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ing-arriola opened this issue Apr 20, 2018 · 5 comments · Fixed by #8653
Closed

Pinpoint Apdex Scores?? #4044

ing-arriola opened this issue Apr 20, 2018 · 5 comments · Fixed by #8653

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@ing-arriola
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ing-arriola commented Apr 20, 2018

Description

I have previously used two tools for APM, one called "Applications Manager" and another called "Retrace" and I think Pinpoint has better features than both; with only one detail that both tools show something called the APDEX Score which is according to both mention in their official documentation an industry standard to measure the "level of customer satisfaction". I do not know if Pinpoint is able to show this parameter or if there are plans for it to be incorporated?
I include a link with documentation about it.

http://apdex.org/overview.html

Environment

  • Pinpoint version:1.8.0 SNAPSHOT
  • OS, WAS, affected library, etc:Ubuntu Server 16.04 LTS

Additional Info

@Xylus
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Xylus commented Apr 23, 2018

Hi @ing-arriola
Thank you sharing this.
We currently do not have any plans to incorporate it any time soon.

However this looks like something we can consider once we have more data aggregation (such as response time / request count by URLs etc) implemented,
Thanks again.

@ing-arriola
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Hi @Xylus
thanks for your answer, it would be great if Pinpoint could show you APDEX Score. =D

@woutersamaey
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We’re 2 years later. Do we have Apdex now? I personally like this metric as it is something that can easily be shared with management.

@emeroad
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emeroad commented Jun 16, 2020

We have plans to support apdex scores

Apdex score can be calculated based on histogram.

image

eg)
image

SatisfiedCount : 729,516 * 1
ToleratingCount : 1,856 * 0.5 = 928
TotalSamples : 732,357
Apdex score : 0.997 == (729,516 + 928) / 732,357

TYPE TIME
Satisfied time <= 1 sec
Tolerating 1 sec < time<= 3 sec
Frustrated 3 sec < time and error

@emeroad emeroad reopened this Jun 16, 2020
@emeroad emeroad added this to the 2.1.0 milestone Jun 16, 2020
@emeroad emeroad modified the milestones: 2.1.0, 2.2.0 Sep 7, 2020
@emeroad emeroad modified the milestones: 2.2.0, 2.1.1 Dec 2, 2020
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@emeroad emeroad modified the milestones: 2.2.1, 2.3.0 Jan 20, 2021
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@yjqg6666
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yjqg6666 commented Mar 9, 2022

@emeroad Where would the scores be shown? I have not found any changes on UI side. If there is an app list sorted by Apdex Score, it would be awesome.

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