EULA not automatically be accepted anymore

[cityfarmer]

Hi,
Pivnet-resource stopped automatically accepting EULA this week and release downloads are failing. I tried switching Account API Tokens and regenerating tokens but I get the same error. If I manually accept the EULA, the download succeeds.

2017/05/16 21:55:18 PivNet Resource version: 0.30.8
2017/05/16 21:55:18 Creating download directory: /tmp/build/get
2017/05/16 21:55:18 Getting release for product slug: 'elastic-runtime' and product version: '1.10.8'
2017/05/16 21:55:19 Accepting EULA for release with ID: 5334
ERROR: user with email 'clinton.w.propst.ctr@nga.mil' has not accepted the current EULA for release with 'id'=5334. Please manually accept the EULA via this URL: https://network.pivotal.io/products/60/releases/5334/eulas/120

Any help is appreciated.

Thanks,
Clinton

[cf-gitbot]

We have created an issue in Pivotal Tracker to manage this:

https://www.pivotaltracker.com/story/show/145563151

The labels on this github issue will be updated when the story is started.

[jimbosity]

Hi Clinton -

We're now requiring Pivnet API users to accept EULAs manually, so this is expected. It seems like you've been able to accept the EULA and download the files.

You should only have to do this once per product (and very occasionally after that) - if you're seeing that you're required to accept the EULAs more often, please let me know.

Jim

[p4k1tz]

[download-product-files command options]
      -p, --product-slug=        Product slug e.g. p-mysql
      -r, --release-version=     Release version e.g. 0.1.2-rc1
      -i, --product-file-id=     Product file ID e.g. 1234
      -g, --glob=                Glob to match product name e.g. *aws*
      -d, --download-dir=        Local directory to download files to e.g. /tmp/my-file/ (default: .)
          --accept-eula          Automatically accept EULA if necessary (Available to select users only)

How do I become a 'select user'?

[xtreme-debbie-chen]

@thagh05t Automatic EULA acceptance is only available for pivots.

[p4k1tz]

What is a pivot, and how do I become one?

…

On Wed, Oct 24, 2018, 5:55 PM Debbie Chen ***@***.*** wrote: @thagh05t <https://github.com/thagh05t> Automatic EULA acceptance is only available for pivots. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#74 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AVxDChwL1pUfgsVLLbjMZJ-5geHKI226ks5uoOG2gaJpZM4NdItN> .

[xtreme-debbie-chen]

@thagh05t For legal reasons, you have to be a pivotal employee to be able to have pivnet-resource automatically accept the EULA. Otherwise, it will give you a url that you can follow to accept the EULA.

[p4k1tz]

My problem with this is when purchasing, and during the dojo, I was told i could completely automate the installation, which if I am unable to accept eulas introduces a manual step.

…

On Wed, Oct 24, 2018, 6:02 PM Debbie Chen ***@***.*** wrote: @thagh05t <https://github.com/thagh05t> For legal reasons, you have to be a pivotal employee to be able to have pivnet-resource automatically accept the EULA. Otherwise, it will give you a url that you can follow to accept the EULA. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#74 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AVxDCmiusZ6IZhjZr3Fx-MERJ7tEX_JRks5uoONfgaJpZM4NdItN> .

[p4k1tz]

I would be glad to provide feedback on anything related. I use pcf pretty extensively.

…

On Tue, Nov 13, 2018, 10:20 AM Tiffany Jordan ***@***.*** wrote: Thanks for this feedback @thagh05t <https://github.com/thagh05t>. We are in progress of working with the legal team to see what improvements we may be able to make, but no changes have been finalized yet. I'll reach out to our upstream teams about this messaging to ensure the correct expectations are set up front. Any chance you would be interested in providing feedback on any upcoming changes we plan to introduce? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#74 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AVxDCqLxRqQmyLe0bwhumAnyv_E_KJgIks5uuuMkgaJpZM4NdItN> .

[robdimsdale]

Hey @thagh05t - sorry for the frustrating experience. We recognize that your expectations weren't met as you weren't able to automatically download the product automatically.

This isn't the best forum for us to support commercial customers. Please reach out to your Pivotal representative with your feedback.

[p4k1tz]

Alright, will do it.

…

On Tue, Nov 13, 2018, 6:26 PM Rob Dimsdale-Zucker ***@***.*** wrote: Hey @thagh05t <https://github.com/thagh05t> - sorry for the frustrating experience. We recognize that your expectations weren't met as you weren't able to automatically download the product automatically. This isn't the best forum for us to support commercial customers. Please reach out to your Pivotal representative with your feedback. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#74 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AVxDCoKXa7KPrOD4Yt-wg55Z3XWgFLBgks5uu1UrgaJpZM4NdItN> .