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ERROR: Failed to get data from API: Please specify a value for 'idSite' (following auto update to 3.1.0) #12031

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Nono-m0le opened this issue Sep 12, 2017 · 10 comments
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Bug For errors / faults / flaws / inconsistencies etc. Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users.

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@Nono-m0le
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The url is this one : index.php?module=CoreHome&action=index&date=yesterday&period=day&idSite=8#?idSite=8&period=day&date=yesterday&category=Dashboard_Dashboard&subcategory=1

And the errors looks like : https://i.imgur.com/ApxPN3k.png

@Nono-m0le
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Note : after clearing the cache, I got the same error on the dashboard as well.

@sgiehl
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sgiehl commented Sep 12, 2017

Does any widget on the dashboard show an error as well? Do the error persist when you close the notifications and reload the page?

@Nono-m0le
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I do not have any widget.
Closing all the errors, refresh => All the errors appears again.

@sgiehl
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sgiehl commented Sep 12, 2017

I meant the reports on the dashboard showing below the errors, are they all working?

@Nono-m0le
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Nono-m0le commented Sep 12, 2017

ah, sorry yes. it seems that all the site is working almost properly. the "index" (with the list of all my websites) and the specific dashboard of all indiviual websites seems to work but the same error appears on all the pages.

if it helps, on the index page (listing of all website), the link for 1 website looks like : index.php?module=CoreHome&action=index&date=yesterday&period=day&idSite=8

When I end-up on this specific page, I got this url instead :
index.php?module=CoreHome&action=index&date=yesterday&period=day&idSite=8#?idSite=8&period=day&date=yesterday&category=Dashboard_Dashboard&subcategory=1

removing the #?idSite=8 (and keeping the rest) lead me to the same (working) page, without the errors.

@ghost
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ghost commented Oct 1, 2017

Hello, has this issue been resolved? It is bugging me for a long time. Any page, including the plugin updates...

@mattab mattab added this to the 3.3.0 milestone Oct 1, 2017
@mattab mattab added Bug For errors / faults / flaws / inconsistencies etc. Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. labels Oct 1, 2017
@mattab
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mattab commented Oct 1, 2017

we would like to fix this issue in the next release. Do you maybe know how to reproduce this issue? Is it maybe a particular widget, or combination of actions that leads to the URL with the error?

@mattab mattab removed this from the 3.3.0 milestone Oct 6, 2017
@ghost
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ghost commented Oct 11, 2017

Hello Matthieu,

I have disabled the following three plug-ins 10 days:

  • SecurityInfo (v3.0.4)
  • QueuedTracking (v3.0.1)
  • LiveTab (v3.0.0)

I thought that the error has disappeared, but I can see now that it didn't.

The error appeared after one of the recent updates a few months ago (v.3.x.x). Nothing else was done, just the update, as I am barely using this Piwik installation.

However, I still can't rule out that it could be one of the plug-ins from the Piwik marketplace.

Cheers,
Tomas

@mattab
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mattab commented Oct 19, 2017

Unfortunately we're still unable to reproduce this issue so can't fix it yet. if anyone can notice when / how this error occurs, we're interested to hear 👍

@sgiehl
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sgiehl commented May 23, 2024

As we have meanwhile have migrated our UI from angular js to vue.js we assume that this problem should be meanwhile fixed. If anyone still experiences this problem, please feel free to create a new issue with detailed steps how to reproduce.

@sgiehl sgiehl closed this as not planned Won't fix, can't repro, duplicate, stale May 23, 2024
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