IllegalStateException @ GamesClientImpl.zzb

[trimax-items]

I'm using android game services 11.8.0 and my users get the following crash without message. The stack trace is reported in google play developer console and I have no idea how to reproduce it:

java.lang.IllegalStateException:
at com.google.android.gms.common.internal.zzbq.zza (Unknown Source)
at com.google.android.gms.games.internal.GamesClientImpl.zzb (Unknown Source)
at com.google.android.gms.common.internal.zzab. (Unknown Source)
at com.google.android.gms.common.internal.zzab. (Unknown Source)
at com.google.android.gms.games.internal.GamesClientImpl. (Unknown Source)
at com.google.android.gms.games.Games$zzb.zza (Unknown Source)
at com.google.android.gms.common.api.GoogleApi.zza (Unknown Source)
at com.google.android.gms.common.api.internal.zzbo. (Unknown Source)
at com.google.android.gms.common.api.internal.zzbm.zzb (Unknown Source)
at com.google.android.gms.common.api.internal.zzbm.handleMessage (Unknown Source)
at android.os.Handler.dispatchMessage (Handler.java:98)
at android.os.Looper.loop (Looper.java:148)
at android.os.HandlerThread.run (HandlerThread.java:61)

[mwgray]

Hi @trimax-items,

Can you send the package/app name? How often are your users seeing this?

[trimax-items]

https://play.google.com/store/apps/details?id=net.codecanyon.trimax.wordsearch

It is reported as 94 crashes from 25 users in 3 three days.

[mwgray]

@trimax-items, I was able to download and install your app. I was able to get a similar callstack by logging in and tapping the ribbon/achievements icon:

01-10 12:59:34.058 22039-22293/? E/AndroidRuntime: FATAL EXCEPTION: GoogleApiHandler
                                                   Process: net.codecanyon.trimax.wordsearch, PID: 22039
                                                   java.lang.IllegalStateException: Games APIs requires https://www.googleapis.com/auth/games_lite function.
                                                       at com.google.android.gms.common.internal.zzbq.zza(Unknown Source:8)
                                                       at com.google.android.gms.games.internal.GamesClientImpl.zzb(Unknown Source:62)
                                                       at com.google.android.gms.common.internal.zzab.<init>(Unknown Source:33)
                                                       at com.google.android.gms.common.internal.zzab.<init>(Unknown Source:25)
                                                       at com.google.android.gms.games.internal.GamesClientImpl.<init>(Unknown Source:8)
                                                       at com.google.android.gms.games.Games$zzb.zza(Unknown Source:21)
                                                       at com.google.android.gms.common.api.GoogleApi.zza(Unknown Source:45)
                                                       at com.google.android.gms.common.api.internal.zzbo.<init>(Unknown Source:37)
                                                       at com.google.android.gms.common.api.internal.zzbm.zzb(Unknown Source:16)
                                                       at com.google.android.gms.common.api.internal.zzbm.handleMessage(Unknown Source:486)
                                                       at android.os.Handler.dispatchMessage(Handler.java:102)
                                                       at android.os.Looper.loop(Looper.java:164)
                                                       at android.os.HandlerThread.run(HandlerThread.java:65)

If you are getting this error, see this Stack Overflow thread to address it.

[trimax-items]

The above exception disappears when I implement silent sign in but the real problem still persists.

[mwgray]

Can you clarify what you mean by the 'real problem'?

It looks like silent sign in needs to be pushed to the users for the crashes to stop.

[trimax-items]

I've just updated my app with silent sign in. What I mean by real problem is the case I initiated at the top of this page. It is the IllegalStateException without a message from GamesClientImpl.

[mwgray]

It looks like these call stacks are the same, so likely this error should clear up over time as users get the updated app.

[trimax-items]

Updated the app but still getting the exception from the new version.

[mwgray]

I'm still seeing the app crash with the same repro setups on the Jan 11, 2018 version.

[trimax-items]

Can you please tell me the steps to reproduce it?

[mwgray]

Same as before; Fresh install, I downloaded the app, logged in and tapped the award ribbon button.

…

On Fri, Jan 12, 2018 at 9:42 AM, trimax-items ***@***.***> wrote: Can you please tell me the steps to reproduce it? — You are receiving this because you modified the open/close state. Reply to this email directly, view it on GitHub <#266 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AJCK_gddtoPosrqyZUjH2ez5q-zIx9BAks5tJ5mhgaJpZM4RZRKl> .

[trimax-items]

Does it crash when you do these:

1. Tap the gear icon and open settings
2. Tap the log out button at the bottom and then relogin tapping the same button
3. Go to home screen and tap the award ribbon button.
   Thanks.

[mwgray]

Yep!

…

On Jan 12, 2018 11:04 AM, "trimax-items" ***@***.***> wrote: Does it crash when you do these: 1. Tap the gear icon and open settings 2. Tap the log out button at the bottom and then relogin tapping the same button 3. Go to home screen and tap the award ribbon button. Thanks. — You are receiving this because you modified the open/close state. Reply to this email directly, view it on GitHub <#266 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AJCK_nBMAvcQ6LW0guqJ1_j9oD4gWtGnks5tJ6oygaJpZM4RZRKl> .

[trimax-items]

Thanks mwgray, I think I will completely remove google play services from my app.

[mwgray]

Sorry to hear it; I'm pretty confident the issues you are facing are related to signing in and ensuring you have a valid session.

If you still want to try and work out the issue, feel free to re-open the ticket!