Processing Actor Thumbs causes Plex for Kodi not to see them

[keithah]

"I have moved the actors images directory from the server that I use for plex to another server and the images display correctly. To me this confirms that the processing of the thumb url is causing a problem where it is the same server address as the plex media server."

XML for the Show has:

kodi.log has:
44072333274600 DEBUG: GetImageHash - unable to stat url http://server_ip_address:32400/photo/:/transcode?url=http%3A%2F%2F127.0.0.1%3A32400s%2FJohn_Thaw.jpg&width=268&height=268&X-Plex-Token=
So it looks to me as if the processing of the thumb attribute value is getting mangled. The url in the log gives a 404.
http://server_ip_address:32400/photo/:/transcode?url=http%3A%2F%2F127.0.0.1%2Factors%2FJohn_Thaw.jpg&width=268&height=268&X-Plex-Token=
Gives the requested image.

Full log and ref: http://forums.plex.tv/discussion/266683/how-do-actor-images-work#latest

[ruuk]

@keithah: I can't duplicate this on my end. I found actors with no thumbs on the web client (nor on the add-on), updated the metadata which then filled the thumbs for actor, and when I checked in the add-on it showed thumbs there as well. My thumbs appear to be sourced from TMDB, while from the log URLs and the mention of "I have moved the actors images directory from the server that I use for plex to another server" it seems to possibly indicate that the images are are being source locally. I can't find any documentation that indicates this is possible, but I don't understand the URL from the XML otherwise.

Anyway, I poked around and maybe found something that could possibly cause this. If you could have th user try the version linked below that would be great.

https://github.com/plexinc/plex-for-kodi/archive/d68bd4860a8a9ff04c7165e50952cb249df6c3a5.zip

[keithah]

No luck on the fix, here's the full log:

https://us.v-cdn.net/6025034/uploads/editor/6x/uixor5pa9kos.log

[ruuk]

Could you ask the guy for the whole XML for the show from The X-Files? He's already shown he's capable of getting that and I'd like to compare it to this log.

[keithah]

https://us.v-cdn.net/6025034/uploads/editor/1o/nls8m17riauz.xml

Hopefully this is what you need.