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Trudesk fetch Mails but they disappear #470

Closed
1 of 2 tasks
Gill-Bates opened this issue Feb 4, 2022 · 1 comment
Closed
1 of 2 tasks

Trudesk fetch Mails but they disappear #470

Gill-Bates opened this issue Feb 4, 2022 · 1 comment

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@Gill-Bates
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Is this a BUG REPORT or FEATURE REQUEST?:

  • BUG
  • FEATURE

What happened:
Sending E-Mail to Mailbox
image

Trudesk polls the Mails from the Mailbox, but they didn't show up in Trudesk.

Logs

2/3 18:07:57 [6125] - info:     .                              .o8                     oooo
2/3 18:07:57 [6125] - info:   .o8                             "888                     `888
2/3 18:07:57 [6125] - info: .o888oo oooo d8b oooo  oooo   .oooo888   .ooooo.   .oooo.o  888  oooo
2/3 18:07:57 [6125] - info:   888   `888""8P `888  `888  d88' `888  d88' `88b d88(  "8  888 .8P'
2/3 18:07:57 [6125] - info:   888    888      888   888  888   888  888ooo888 `"Y88b.   888888.
2/3 18:07:57 [6125] - info:   888 .  888      888   888  888   888  888    .o o.  )88b  888 `88b.
2/3 18:07:57 [6125] - info:   "888" d888b     `V88V"V8P' `Y8bod88P" `Y8bod8P' 8""888P' o888o o888o
2/3 18:07:57 [6125] - info: ==========================================================================
2/3 18:07:57 [6125] - info: trudesk v1.1.11 Copyright (C) 2014-2021 Chris Brame
2/3 18:07:57 [6125] - info:  
2/3 18:07:57 [6125] - info: Running in: production
2/3 18:07:57 [6125] - info: Server Time: Thu Feb 03 2022 18:07:57 GMT+0000 (Coordinated Universal Time)
2/3 18:07:58 [6125] - info: Connected to MongoDB
2/3 18:08:01 [6125] - info: SocketServer Running
2/3 18:08:02 [6125] - info: TruDesk is now listening on port: 8118
2/3 18:08:02 [6125] - info: trudesk Ready
Handlebars: Access has been denied to resolve the property "uid" because it is not an "own property" of its parent.
You can add a runtime option to disable the check or this warning:
See https://handlebarsjs.com/api-reference/runtime-options.html#options-to-control-prototype-access for details
Handlebars: Access has been denied to resolve the property "owner" because it is not an "own property" of its parent.
You can add a runtime option to disable the check or this warning:
See https://handlebarsjs.com/api-reference/runtime-options.html#options-to-control-prototype-access for details
Handlebars: Access has been denied to resolve the property "subject" because it is not an "own property" of its parent.
You can add a runtime option to disable the check or this warning:
See https://handlebarsjs.com/api-reference/runtime-options.html#options-to-control-prototype-access for details
Handlebars: Access has been denied to resolve the property "group" because it is not an "own property" of its parent.
You can add a runtime option to disable the check or this warning:
See https://handlebarsjs.com/api-reference/runtime-options.html#options-to-control-prototype-access for details
Handlebars: Access has been denied to resolve the property "date" because it is not an "own property" of its parent.
You can add a runtime option to disable the check or this warning:
See https://handlebarsjs.com/api-reference/runtime-options.html#options-to-control-prototype-access for details
Handlebars: Access has been denied to resolve the property "type" because it is not an "own property" of its parent.
You can add a runtime option to disable the check or this warning:
See https://handlebarsjs.com/api-reference/runtime-options.html#options-to-control-prototype-access for details
Handlebars: Access has been denied to resolve the property "priority" because it is not an "own property" of its parent.
You can add a runtime option to disable the check or this warning:
See https://handlebarsjs.com/api-reference/runtime-options.html#options-to-control-prototype-access for details
Handlebars: Access has been denied to resolve the property "tags" because it is not an "own property" of its parent.
You can add a runtime option to disable the check or this warning:
See https://handlebarsjs.com/api-reference/runtime-options.html#options-to-control-prototype-access for details
Handlebars: Access has been denied to resolve the property "issue" because it is not an "own property" of its parent.
You can add a runtime option to disable the check or this warning:
See https://handlebarsjs.com/api-reference/runtime-options.html#options-to-control-prototype-access for details
2/3 20:06:50 [6125] - warn: [trudesk:events:ticket:created] - Error: No recipients defined
[ 61fc1add0c0d2217ed4004cb ]

Anything else we need to know?:

Environment:

  • Trudesk Version: Trudesk version 1.1.11
  • OS (e.g. from /etc/os-release): Docker Image
  • Node.JS Version:
  • MongoDB Version:
  • Is this hosted on cloud.trudesk.io:
@polonel
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polonel commented Feb 28, 2022

This error is the same error shown in issue #480. Handlebars permission has been fixed.

@polonel polonel closed this as completed Feb 28, 2022
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